Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, particularly in the bathrooms and food handling practices.
Service Quality
Customer service experiences varied widely; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of attention.
Food Quality
There were numerous complaints about food quality, including cold and undercooked items, as well as incorrect orders.
Staff Performance
Certain employees, like Harley and Ricky, received high praise for their exceptional service, while others were noted for poor performance.
Cleanliness
While some customers noted improvements in cleanliness, others reported dirty tables and floors.
DO
Darren Olson
Jan 25, 2026
1.0
Hygiene Hygiene HYGIENE!! Stop touching your face then my food, also your long sweater sleeves that you wiped your nose on went deep inside the food bag. Freaking gross bud.
KM
K M
Jan 19, 2026
5.0
🍟 🥤🚗 Shout out to Harley in the drive-thru!!!! Give that girl a raise -- she is the best. Always greets you with a smile and makes an effort to know frequent customers by name and order. Harley goes above and beyond to make sure our order is made the way we like it, 3 pumps of caramel everytime. Without Harley in the drive-thru, this McDonald’s is usually on the struggle bus. See you tomorrow!
RG
Rj Gray
Dec 28, 2025
1.0
I stood in like for 15 minutes without them taking my order so I left
BB
Brian
Dec 22, 2025
1.0
Terrible.
Simple order comes to 6.98, i hand over $7. Manager girl hands me a receipt. So i tell her she owes me 2 pennies. She says we don't have any pennies.
This is still a cash economy.
And after all that: the fries are cold and limp, clearly under cooked.
Even Burger King is better than this...