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McDonald's

3.5
(1201 reviews)

Business Details

1035 Main St, Montrose, CO
81401, United States
(970) 249-3339
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1035 Main St, Montrose, CO
81401, United States

Hours

Reviews

3.5
1,201 reviews
5 stars
406
4 stars
293
3 stars
228
2 stars
98
1 star
176

What are people saying?

AI-generated from recent customer reviews

Hygiene Issues

Multiple customers reported unsanitary conditions, particularly in the bathrooms and food handling practices.

Service Quality

Customer service experiences varied widely; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and lack of attention.

Food Quality

There were numerous complaints about food quality, including cold and undercooked items, as well as incorrect orders.

Staff Performance

Certain employees, like Harley and Ricky, received high praise for their exceptional service, while others were noted for poor performance.

Cleanliness

While some customers noted improvements in cleanliness, others reported dirty tables and floors.
  • DO
    Darren Olson
    Jan 25, 2026
    1.0
    Hygiene Hygiene HYGIENE!! Stop touching your face then my food, also your long sweater sleeves that you wiped your nose on went deep inside the food bag. Freaking gross bud.
  • KM
    K M
    Jan 19, 2026
    5.0
    🍟 🥤🚗 Shout out to Harley in the drive-thru!!!! Give that girl a raise -- she is the best. Always greets you with a smile and makes an effort to know frequent customers by name and order. Harley goes above and beyond to make sure our order is made the way we like it, 3 pumps of caramel everytime. Without Harley in the drive-thru, this McDonald’s is usually on the struggle bus. See you tomorrow!
  • RG
    Rj Gray
    Dec 28, 2025
    1.0
    I stood in like for 15 minutes without them taking my order so I left
  • BB
    Brian
    Dec 22, 2025
    1.0
    Terrible. Simple order comes to 6.98, i hand over $7. Manager girl hands me a receipt. So i tell her she owes me 2 pennies. She says we don't have any pennies. This is still a cash economy. And after all that: the fries are cold and limp, clearly under cooked. Even Burger King is better than this...
  • FS
    Fernando Sosa
    Nov 27, 2025
    5.0
    It looks Nice, but the Arch is missing.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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