Dutch Bros Coffee

4.3
84 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
2619 S Townsend Ave, Montrose, CO
81401, United States

Hours

Reviews

4.3
84 reviews
5 stars
59
4 stars
9
3 stars
6
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while many customers praise friendly service, several reviews highlight instances of rudeness and unprofessionalism.

Drink Quality

Customers generally enjoy the drinks, with specific favorites mentioned, but there are complaints about incorrect orders and inconsistencies.

Wait Times

Several reviews indicate long wait times and slow service, particularly during busy periods, affecting overall customer satisfaction.

Promotions and Offers

Customers express disappointment regarding promotional items and gift cards, citing issues with availability and fulfillment.
  • JF
    Jesus Fg
    Dec 19, 2025
    5.0
    It’s was way better than Starbucks. Yeah I said it
  • KP
    Kathia Palma
    Dec 18, 2025
    1.0
    I’ve been going to Dutch Bros for years and have always loved the friendly service, this visit was the complete opposite. The employee who took my order was rude and standoffish from the start. When my drink was made incorrectly and I politely pointed it out, they talked behind the window assuming I wouldn’t hear, saying I had to pay for their mistake. The attitude was dismissive and unprofessional. This Montrose location seriously needs better customer service training.
  • ES
    Ethan Schaecher
    Dec 11, 2025
    5.0
    Personable staff, rad vibes, and stellar drinks. I come here for the iced or hot matcha latte and a nice chat!
  • MR
    Michelle Roberts
    Nov 28, 2025
    1.0
    I prefer Dutch bros coffee to the competitors in town. However, most times when I come through, the tall blond (mostly afternoons) is incredibly rude and short with customers. Lately every time I order a London Fog, it’s just a hot tea when I get home or to work with it. Super frustrating. Today, I went in for the ornament right at 10 and the girl taking orders in the drive thru skipped over me to a car that seemed to have her friends in it. Let that go and then I got home and no milk in my London Fog.
  • JS
    Jeanie Sneep
    Nov 28, 2025
    3.0
    Just want to say im really disappointed as far as when dutch has their special little gift days or whatever they are...we go to Dutch especially for those special little gifts order 3 drinks just to get them and each time not even 10 cars in the gifts are out...especially upset today went to get the ornaments bought drinks was literally in line for at least 20 minutes got to the window 5 minutes before 10 and was told they couldn't give me my ornaments 5 minutes early...then went back in line ordered another drink and was given only one ornament when deal says one per drink u buy..last week same with the bumper stickers...HONOR WHAT YOU ADVERTISE

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!