Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Montrose, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
The morning crew received high praise for their friendly and helpful service, while the afternoon shift faced significant criticism for poor service and lack of training.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration.
Wait Times
Customers frequently complained about long wait times, especially in the drive-thru, often exceeding 20 minutes.
Product Quality
While some customers enjoyed the donuts and coffee, others noted inconsistencies in food quality, such as stale items and poorly made drinks.
Management Issues
Several reviews pointed to poor management practices, including understaffing and inventory issues, contributing to a negative customer experience.
LL
Level5virus
4 days ago
5.0
Stopped in yesterday, just to get some coffee to wake up for the day and was greeted with such nice service.
The two girls working the counter made the day more enjoyable and one sold me on getting a meal, the bacon jam sandwich.
Didn't think of grabbing a bite to eat, but glad I did. Was very tasty.
SS
Shelli Stargell
Dec 28, 2025
5.0
The morning crew (5:45 am on Dec 28) at this location is amazing. Especially the woman running the drive thru. I'm not a regular at Dunkin so I wasn't sure what to get, she asked me what I normally drink and what I like and recommended a drink for me! Then walked me through customizing it. Super patient, not annoyed or impatient AT ALL. Then when the hashbrowns came out, the cook made sure to warn me that they were super hot. I wish I lived here so I could visit this crew on the regular! They need raises and promotions!
MH
Melonie H
Dec 1, 2025
5.0
Donuts were light and fluffy, and I liked that the apple fritters were the size of my palm and not the size of my entire hand!
EC
Eric Connett
Nov 17, 2025
2.0
Ordered a hot coffee ended with a medium cup of half ice. Didn’t want iced but oh well
LB
Lacy Baines
Nov 11, 2025
2.0
The Afternoon shift is completely lost. I don't think they have ever been trained. They don't know their own menu. They don't know how to make a blended peppermint mocha, They couldn't figure out the computer in the drive-thru.
Another afternoon my daughter and her friends walked in and no one would help them or take their order. They stood at the counter for 5-10min. Finally saw a girl and had to ask her if they could order please????
What is going on with the Afternoon shift?
What are the opening hours of Dunkin' in Montrose, CO?
Dunkin' in Montrose, CO is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' in Montrose offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order Dunkin' items ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms for a fast grab and go experience.
What special holiday menu items are available at Dunkin' Montrose?
During the holiday season, Dunkin' Montrose offers new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites including Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does Dunkin' Montrose serve?
Dunkin' Montrose serves breakfast, lunch, and brunch meals.
Does Dunkin' Montrose have a drive-thru service?
Yes, the Montrose Dunkin' location features a drive-thru for convenient service.
Where is Dunkin' located in Montrose?
Dunkin' is located at 1803 S Townsend Ave, Montrose, CO 81401.
Are there nearby places to visit around Dunkin' in Montrose?
Yes, nearby you can find Baskin-Robbins for desserts, Bluecorn Cafe & Mercantile for a meal or coffee, and Montrose County Public Health for health services.
How can nearby hotels benefit Dunkin' customers?
Nearby hotels like Rodeway Inn and Holiday Inn Express & Suites Montrose provide convenient lodging options. Guests can easily stop by Dunkin' for breakfast or coffee during their stay.
What automotive services are available near Dunkin' Montrose?
Near Dunkin', customers can access automotive services such as Les Schwab Tire Center and Big O Tires for tire and auto repairs, as well as Niagara Carwash for vehicle cleaning.