Dairy Queen Grill & Chill

Reviews

• JG

  jessica grossardt

  Feb 26, 2026
  2.0
  This place has gone down they can’t even make things right we got cones and they didn’t dip they pored the shell on and did a crap job at it. Then we got the new cookie crunch parfait this is there soft serve ice cream Oreo and the cookie crunch. They didn’t put Oreos in it but nuts. It was a delivery order so we didn’t even realize till they where gone
• ST

  Sam Trujillo

  Feb 5, 2026
  1.0
  I went to go get some food last month on the 30th and your manager was being really rude to me then proceeds to start a fight with the kitchen and called her family to come and jump the kitchen crew in the middle of her shift then she proceeded to stand around on her phone while being rude to everyone, and I wasn't gonna put a review but I had went in a couple days ago while she was working again and she was still rude to everyone and constantly on her phone, I believe they said her name was sonya
• JG

  Jonathan George

  Nov 2, 2025
  1.0
  Ordered for my family got burgers and chicken baskets was told to pull to the side and wait. Waited for 30 minutes. Chicken tenders were cold so the fries. Other cars that pulled after me got their food we were the last ones to get our food and everything was cold. Only two burgers were warm. Went to speak to a manager and Told the manager wasn’t in and one of the crew members was rude to me and my baby mama. Finally, I was able to talk to your manager almost 2 weeks later after calling repeatedly and was told that I can’t get a refund back. I will never come back to this Store ever again! I was the franchise owner or general manager would do something, but I was given the runaround
• SS

  stella schimpf

  Nov 1, 2025
  1.0
  Well I tell you, these kids nowadays only care about getting their check and nothing about customer service...so we went there on 11/1/25 at approx 630 p.m. so I ordered a cheeseburger when I got it it was very cold I asked him to Nuke it for just a few seconds and when I got it back I took a bite and the pickles were so hot it burned my lips, after that I got a caramel sundae was supposed to come with my meal when I got it it was all melted it barely went to the edge of the cup so we left we went around cuz I decided I wanted to Dilly bar paid for it and gave him back the Sunday told them that they could have it back and when we drove off I grabbed my Dilly bar and it fell into my lap because it was so soft from being melted dairy Queen used to be my favorite place to eat,I will never go there again we traveled 45 minutes away to get there just to have shity service I was very disappointed thanks teamdairy Queen! You guys are doing a horrible job! Hope I'm the only one who got service like that, otherwise you will be going bankrupt....due to lack of customer service...Boo!!! No more kudos for you .....thanks guys
• AU

  A Google User

  Oct 28, 2025
  1.0
  The employees would rather spend their time hugging and kissing each other in open view then actually preparing food for the customers. The wait times range from poor to unacceptable.

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