Wendy's

3.8
1012 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Loveland, CO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Loveland, CO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1200 Eagle Dr, Loveland, CO
80537, United States

Hours

Reviews

3.8
1,012 reviews
5 stars
419
4 stars
260
3 stars
149
2 stars
60
1 star
124

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as greasy items, undercooked chicken, and soggy salads.

Service Issues

Many reviews highlighted poor customer service, including rude staff, rushed interactions, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues in the dining area and with food handling.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a need for improvement in order accuracy.
  • AD
    Ashleigh Dixon
    Nov 12, 2025
    1.0
    I’m so sick of coming to THIS Wendy’s and they either don’t ever have chilli or my food is ALWAYS cold. I live 4 minutes away, my food should not be as cold as it is from Wendy’s to my house. It’s specifically the night shifts. Very disappointing
  • MS
    Melissa Shrader
    Nov 11, 2025
    5.0
    We went through the drive-thru so the atmosphere was not really evaluated. The spicy nuggets were moist and delicious. The fries crispy with soft hot middle. 🔥 The unsweet tea was not bitter. Overall a wonderful experience. The staff was happy and prompt.
  • JB
    J Bolton
    Oct 31, 2025
    2.0
    Line wrapping around the building so I made the mistake of coming inside. Five people working drive-through one person working front in the store. He helps the people picking up for to go, then taking others orders and then finally gets my order. If you come into the store, you should be able to get service.
  • RS
    Robby Stahl
    Oct 28, 2025
    1.0
    The workers are kind and awesome, usually. The problem I have is everything is soaked in grease here. It’s like they don’t shake the grease out of anything, your fries your nuggets, even if you buy a burger it’s covered in grease. Bummer because the food is good otherwise. The teenagers who come in mess up the nice atmosphere but not much you guys can do about that I get it Please just start shaking the grease out and not covering burgers in it please
  • BS
    Bryanna Skelton
    Oct 16, 2025
    2.0
    This Wendy’s has always been my go-to and I’ve never had a bad experience here—until today. My partner and I went inside to order around 1:00–1:30 p.m., and we both left feeling confused and a bit uncomfortable. The woman at the counter started off friendly and the interaction seemed normal at first. But partway through, I began to feel rushed. She started ringing up our order before we were even finished. I asked to add a Frosty since my partner wasn’t done ordering yet, and after we both added them, she immediately started to ring us out again. We still had one more item—just nuggets—and when I mentioned it, she said, “Oh my gosh, is that truly it, guys?” in a way that felt irritated and dismissive. When I told her I had the app to scan, she seemed visibly frustrated, went around the corner to “cancel” the payment without saying anything, and then started explaining that we should mention the app before being cashed out. By that point, both my partner and I were pretty confused and honestly just left feeling unwelcome. It wasn’t about the food—it was about how we were treated. I felt unheard, judged, and rushed over something as simple as placing an order. I really hope there’s some customer service training put in place, because this experience felt very unlike the usual service I get here.

Frequently Asked Questions About Wendy's

Is Eagle Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.