Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Loveland, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 120 West 45th Street for the ultimate SONIC experience!
Location
Hours
Reviews
2.9
1,272 reviews
5 stars
307
4 stars
230
3 stars
187
2 stars
120
1 star
428
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Staff Performance
While some employees received praise for their friendliness and service, many reviews pointed to a lack of adequate staffing and poor management, leading to negative experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying specific items while others reported cold or poorly prepared food.
Facility Issues
Several reviews mentioned broken order screens and general disrepair of the location, contributing to a frustrating customer experience.
- GSGabriela SmithNov 15, 20255.05-Star Review for Sergio (11/15 at 6:33 PM – Loveland, CO, 45th Street Location) I just have to give HUGE recognition to Sergio. Tonight the store was busy and he was working completely by himself. Even with a long line, he handled everything with patience, professionalism, and incredible work ethic. I don’t know why he was the only one on shift, but he managed it all — and honestly, wow. Employees like him deserve to be recognized. Thank you, Sergio, for giving exceptional service under pressure!
- SGSam GreenNov 3, 20251.0My nephew and I waited behind another car for 20 minutes for one kids meal. The car in front of me only got three drinks and waited 20 minutes. This is absolutely ridiculous
- MSMarlis StottsOct 25, 20251.0Waited for the screen for about 5 minutes, decided it must not be working. Pulled into the drive through waited about 12 minutes to order and waited about 8 minutes for food once at window. Truck behind me left BFR getting their food. Will not be going back to this location.
- LBLeona BlumenthalOct 24, 20252.0I had to go to 3 different stalls to get an answer and it took 15 minutes. I ordered the Oreo Iced Coffee and they gave me a plain iced coffee with the ice mostly melted and the food was cold.
- JWJay WeberSep 27, 20251.0Always slow, always messes every item up somehow. How does it take 30 minutes to make 3 drinks and also forget major components of them? Honestly the convenience of location isn't worth it, you'd be better off going to Dutch Bro's, Scooter's, or up the street to Freddy's.