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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Loveland, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2305 East 13th Street for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers experiencing food safety concerns.
Management Issues
Several reviews highlighted poor management practices, including understaffing and lack of responsiveness to customer complaints.
Drive-In Experience
Customers expressed dissatisfaction with the removal of drive-in kiosks and the overall drive-in experience, noting that many ordering screens were non-functional.
BA
Bryce Andrews
Dec 17, 2025
5.0
⭐⭐⭐⭐⭐
Good customer service and a solid overall experience. Sonic can get busy at times, but the staff here stay patient and do their best to make sure orders are handled correctly. Being clear with your order helps everything run smoothly, and the team works hard to keep things moving. Reliable spot and a well-run business.
MM
Mr. Morris
Nov 30, 2025
4.0
🌟 Exceptional Service & Great Food!
I highly recommend the Sonic Drive-In.
The food was great, and the cashier truly went above and beyond.
I thought they accidentally put mustard on my burger (I really dislike mustard), so I drove back through. Even though she was really busy, she came out personally to speak with me and was incredibly kind. After I showed her the sauce, she assured me it was their special sauce.
Fantastic experience!
KK
Kylee Knapp
Nov 23, 2025
5.0
I used to hate coming to this sonic but once i saw they had new management i was so excited and i was not disappointed. Best new management and great service. Thank you guys.
KH
Kelly Huber
Nov 2, 2025
2.0
I love Sonic but I always dread coming to this one. It is always SO slow. Even if all you order is drinks it still takes foreverrrrr. They’ve removed probably 75% of their stall ordering screens, so most people were in the drive thru to order. That’s like the whole fun part of Sonic, the drive-in aspect. Food is standard for a Sonic.
GW
Gabby Wells
Oct 22, 2025
5.0
This location has made AMAZING improvements
They are so quick, very kind and respectful!
To the crew working 10.22.2025 around 4:35 pm, you guys rock :)