McDonald's

3.4
1771 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1809 West Eisenhower Road, Loveland, CO
80537, United States

Hours

Reviews

3.4
1,771 reviews
5 stars
554
4 stars
374
3 stars
343
2 stars
163
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and curbside pickup.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and non-functional soap dispensers in restrooms.

Staff Attitude

There were multiple mentions of rude or inattentive staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly employees and good food quality on occasion.
  • JC
    Jessica Casper
    4 days ago
    2.0
    It smells so bad like sewer water in this place when I walked in tonight. 🤢
  • VG
    Vaughn Gilley
    Jan 3, 2026
    1.0
    Ordered a cheeseburger happy meal, got home to find it is just a piece of cheese and a pickle between the buns. Great job 👍
  • AL
    Aram Lecis
    Dec 26, 2025
    3.0
    A decent enough McDonalds
  • JS
    Jenessa Schumacher
    Dec 18, 2025
    1.0
    Only franchise that doesn't serve burritos and pancakes all day. They are microwaved. And served all day every other franchise. Ordering issues shouldn't make inconsistencies in stores.
  • IS
    Isaiah Smith
    Dec 2, 2025
    1.0
    We went to McDonald's today since the grinch meal started. We are a small family and try not to get fast food to much because costs of everything now aday's but my 3 year old and 1.5 year old love grinch. We were excited to see their excitement when they got grinch socks in their meals. I know they were adult happy meals but it would have made them so happy. But when I had ordered my food I clicked on the grinch meal and it just popped up the fries so I figured they just came with those and its not like the past meals but I guess I was just Being stupid. But there was no sold out sign or anything so how would I know. I should have asked but just assumed. We paid for extra fries and that was it nothing else. If they are sold out it would be nice to have a sign or say sold out on the kiosk. It was literally the first day of the meal so its crazy they didn't plan for it. Im done with McDonald's and don't plan to eat there anytime soon. Why waste money at a place that can't even plan for their promotions or care about customers The fries were cold and the grinch salt is just funky The link they shared for customer care doesn't work either just crazy

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1809 West Eisenhower Road, Loveland?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for McDonald's in Loveland, CO?

Delivery is available every day from 5:00 AM to 11:30 PM.