Chipotle Mexican Grill

3.6
699 reviews
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About

Mexican Restaurant
Chipotle Loveland Factory Shops is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1569 Fall River Dr, Loveland, CO
80538, United States

Hours

Reviews

3.6
699 reviews
5 stars
330
4 stars
129
3 stars
51
2 stars
43
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and lack of communication.

Cleanliness

Many reviews highlighted the restaurant's dirty conditions, with unclean tables and food prep areas.

Portion Sizes

Numerous customers expressed dissatisfaction with small portion sizes, often feeling they did not receive value for their money.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients and improperly cooked items.

Management Concerns

Customers noted a lack of effective management, leading to disorganization and inadequate staffing.
  • CL
    Cyleigh Lawson
    Nov 17, 2025
    5.0
    I went in to order my food and had Bryce! He was very respectful for my what would be somewhat obnoxious for some other places order!! As I finished my order I realized I had forgotten beans for my bowl and he gave them to me and said it was on the house!! Amazing customer service!
  • RR
    Rohit Raj Rajana
    Nov 11, 2025
    1.0
    Nov 11th 2025, 1pm MDT - Bloody racism, the lady with a tattoo on her left side of neck… she did put a lot of meat and rice and other stuff to the american (white) before me and not even 1/4th of the same bowl I ordered - both pauing the same price. @Chipotle kindly train your employees to show equality for all races.
  • BB
    Brendan
    Nov 11, 2025
    1.0
    Line out the door. One person working the front. Bunch of the team standing in the back talking and not helping the lady doing all the work. Go to another. This place is slow.
  • BC
    Brody Croy
    Nov 1, 2025
    1.0
    65 dollars for a double protein bowl to be only half filled with anything. It's usually bad Everytime on portions from this location but this is insane.
  • JD
    Josh Diaz
    Oct 22, 2025
    1.0
    Your phone service is absolutely horrible. When I need to talk to a human being. I need to talk to a human. I understand the use case for an automated system, but there needs to be a way to talk to somebody.

Frequently Asked Questions About Chipotle Mexican Grill

What is the full address of Chipotle Mexican Grill at Loveland Factory Shops?

Chipotle Mexican Grill is located at 1569 Fall River Dr, Larimer, Loveland, CO 80538, US, next to Jimmy Johns.

What are the operating hours for Chipotle Mexican Grill in Loveland?

Chipotle Mexican Grill in Loveland is open daily from 10:45 AM to 10:00 PM.