Chipotle Mexican Grill

3.7
829 reviews
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About

Mexican Restaurant
Chipotle Taft is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1421 W Eisenhower Blvd, Loveland, CO
80537, United States

Hours

Reviews

3.7
829 reviews
5 stars
386
4 stars
150
3 stars
86
2 stars
51
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and disorganization during busy hours.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on their meals.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale ingredients, off-tasting items, and lack of freshness.

Management Problems

Frequent complaints about management practices, including understaffing and poor scheduling, leading to chaotic experiences.

Customer Experience

Overall, many customers felt frustrated with their experiences, citing issues with online orders, missing items, and lack of responsiveness from staff.
  • AL
    Andrew Lundgren
    Jan 1, 2026
    2.0
    I went on Jan 3 2025. This time it was COLD. Hoping not to get sick this time. Had always been good in the past.
  • AA
    Adam
    Dec 22, 2025
    5.0
    To the incredible, nice lady that was running the whole store by herself. They are very lucky to have you!
  • JJ
    Jordan
    Dec 9, 2025
    1.0
    Sitting here waiting on my order 25 minutes after the stated pick up time. This happens at this restaurant constantly.
  • KC
    Kate Cannon
    Dec 5, 2025
    1.0
    The worst customer service I have ever received. I'm a high school basketball coach. I placed an order for pick-up at 9:10pm, thinking that wouldn't be an issue since they're open until 10pm, trying to get ahead of the rest of my team ordering. When we arrived at 9:30pm, the place was mostly empty of employees, with the exception of one guy's refilling the straws, forks and knives. While we waited for the kitchen staff to come take our orders I checked the pick-up shelf for my order. I waited for a few minutes and for my team to order and get their food, then asked if my order was done or was next to be filled, it was about 9:45 at this point. The man at the register checked the pickup shelf, then told me my order must have been stolen. He then checked the printed out tickets that get attached to your bag and found mine there. Clearly, it hadn't been filled or even checked upon receipt. He then told me they were out of carne (which was part of my bowl) and I asked if they had carne at 9:10 when I placed my order and he said yes, not seeing my point at all. I asked if they could make my bowl with chicken and they were out of that too. He then told me they were out of meat. I asked if he could give me my $24 back and he said I needed to call 1-800-chipotle. My biggest complaint is that if my order had been filled when I placed it, it would have been a non-issue. The second complaint is that they had all but shut down the entire restaurant at 9:30. My team of 29 would have all eaten there if they hadn't run out of food. Guess what hungry teenagers don't want at 9:30 after 3 games? Sandwiches.
  • AJ
    andrew jahde
    Dec 4, 2025
    1.0
    This chipotle location has fallen into disarray. The only thing that’s consistent is the tiny portions. I used to be a loyal customer but can’t go to this location anymore, I have been noticeably skimped every time in the last few months. Plus service is outrageously slow almost every time and it’s always someone new working. High turnover, the hallmark of a poorly ran restaurant

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Loveland specialize in?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the store hours for Chipotle Mexican Grill at 1421 W Eisenhower Blvd, Loveland?

The restaurant is open every day from 10:45 AM to 10:00 PM.