Chipotle Taft is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and disorganization during busy hours.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on their meals.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale ingredients, off-tasting items, and lack of freshness.
Management Problems
Frequent complaints about management practices, including understaffing and poor scheduling, leading to chaotic experiences.
Customer Experience
Overall, many customers felt frustrated with their experiences, citing issues with online orders, missing items, and lack of responsiveness from staff.
AL
Andrew Lundgren
Jan 1, 2026
2.0
I went on Jan 3 2025. This time it was COLD.
Hoping not to get sick this time.
Had always been good in the past.
AA
Adam
Dec 22, 2025
5.0
To the incredible, nice lady that was running the whole store by herself. They are very lucky to have you!
JJ
Jordan
Dec 9, 2025
1.0
Sitting here waiting on my order 25 minutes after the stated pick up time. This happens at this restaurant constantly.
KC
Kate Cannon
Dec 5, 2025
1.0
The worst customer service I have ever received.
I'm a high school basketball coach. I placed an order for pick-up at 9:10pm, thinking that wouldn't be an issue since they're open until 10pm, trying to get ahead of the rest of my team ordering. When we arrived at 9:30pm, the place was mostly empty of employees, with the exception of one guy's refilling the straws, forks and knives. While we waited for the kitchen staff to come take our orders I checked the pick-up shelf for my order. I waited for a few minutes and for my team to order and get their food, then asked if my order was done or was next to be filled, it was about 9:45 at this point.
The man at the register checked the pickup shelf, then told me my order must have been stolen. He then checked the printed out tickets that get attached to your bag and found mine there. Clearly, it hadn't been filled or even checked upon receipt. He then told me they were out of carne (which was part of my bowl) and I asked if they had carne at 9:10 when I placed my order and he said yes, not seeing my point at all. I asked if they could make my bowl with chicken and they were out of that too. He then told me they were out of meat.
I asked if he could give me my $24 back and he said I needed to call 1-800-chipotle.
My biggest complaint is that if my order had been filled when I placed it, it would have been a non-issue. The second complaint is that they had all but shut down the entire restaurant at 9:30. My team of 29 would have all eaten there if they hadn't run out of food. Guess what hungry teenagers don't want at 9:30 after 3 games? Sandwiches.
AJ
andrew jahde
Dec 4, 2025
1.0
This chipotle location has fallen into disarray.
The only thing that’s consistent is the tiny portions.
I used to be a loyal customer but can’t go to this location anymore, I have been noticeably skimped every time in the last few months. Plus service is outrageously slow almost every time and it’s always someone new working. High turnover, the hallmark of a poorly ran restaurant
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Loveland specialize in?
Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the store hours for Chipotle Mexican Grill at 1421 W Eisenhower Blvd, Loveland?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Loveland?
It is located at 1421 W Eisenhower Blvd in the Albertson shopping center within the Larimer area of Loveland, CO 80537.
How can I place an order online for Chipotle Mexican Grill in Loveland?
You can order online through Chipotle’s website at https://order.chipotle.com or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in Loveland inclusive and welcoming to all customers?
Yes, the location welcomes LGBTQ+ customers and promotes an inclusive environment.
What are some nearby dining options around Chipotle Mexican Grill in Loveland?
Nearby dining options include Arte Pizzeria for Italian food, Silver Mine Subs for sandwiches, Riki's Grill for Tex-Mex, Wendy's for fast food, El Pueblito for Mexican cuisine, and Starbucks for coffee.
What nearby beauty and wellness places can I visit before or after dining at Chipotle?
You can visit nearby salons and spas such as Lash and Company Med Spa, Nails by Bails, Luminous Salon, Great Clips, Ru Yi Massage Spa, Alison Martin Hair Designs, Crystal Nails, and Lucky Massage for beauty and relaxation services.
Are there any nearby stores for groceries or convenience items close to Chipotle Mexican Grill?
Yes, Safeway grocery store, Alta Convenience store and gas station, and Sally Beauty supply store are nearby for groceries, convenience items, and beauty products.
Can customers find mobile phone or insurance services near the Chipotle location?
Yes, nearby mobile phone stores include Cellular Plus and Verizon. Insurance services nearby include Fred Loya Insurance, Kim Cunningham Insurance, Bob Snyder Insurance Agency, Loveland Insurance Agency, and Farmers Insurance - Kimberly Cunningham.