Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service from staff members like Tavrina, Santiago, and Erin, highlighting their efforts to enhance the dining experience.
Food Quality
While some customers enjoyed the food, others reported issues with the quality, including burnt burgers, soggy fries, and incorrect orders.
Wait Times
Several reviews mentioned long wait times for food, with some customers expressing frustration over delays that affected their overall experience.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty floors and unsanitary conditions, while others found the place to be clean.
JP
Justin P
1 day ago
5.0
Awesome customer service thanks
ME
Michael Eccher
Jan 1, 2026
1.0
Ripped off on fries, opened my food bag last night and had barely half a container.
I love the Colorado burger, but there’s nothing worse than paying for food you don’t get.
EW
Emmett Walsh
Dec 22, 2025
5.0
Great food, employees will rub your belly sometimes if you ask nicely. Thanks Euan and Calvin for the GREAT service 😉
DW
D W
Dec 21, 2025
1.0
Went in for a remake and was given a hard cheese cup and soggy fries after waiting fifteen minutes for the order and was told they were waiting on the cheese. Looks like the cheese as been waiting too long. Fries soggy and not even filled up the container. Could have cooked three order of fries for as long as I was waiting for food that sucks.
KJ
Ken Jeakins
Dec 6, 2025
4.0
Onions were kinda limp but good experience overall
Smashburger is located at 994 W. Dillon Rd., Louisville, CO 80027, United States.
What are the regular operating hours for Smashburger?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery service? If so, what are the delivery hours?
Yes, Smashburger offers delivery every day from 11:00 AM to 9:30 PM.
Can I order Smashburger online or through an app?
Yes, you can order online at their website or via the Smashburger app, which is available for download on the App Store.
What types of food does Smashburger serve?
Smashburger serves smashed-to-order burgers, hand-spun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and also offers breakfast, lunch, and dinner menus.
Is Smashburger wheelchair accessible and family-friendly?
Yes, Smashburger has wheelchair accessible entrance, parking, and seating, as well as high chairs and welcomes families and children.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Bellco Credit Union for financial services, Comfort Dental Louisville for dental care, and Rocket Skate for hockey equipment and bike rentals.
Where can I find other dining options near Smashburger?
Near Smashburger there are other restaurants including Ruby Tuesday for burgers, Jimmy John's for sandwiches, MOD Pizza for pizza, and MAD Greens for salads and vegetarian meals.
Are there services like printing or passport processing near Smashburger?
Yes, FEDEX Office nearby offers printing, shipping, and courier services, and also hosts RushMyPassport for passport and visa services.