Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others reported burnt or poorly prepared items.
Service Speed
Customers frequently complained about long wait times, with some stating it took too long to receive their orders.
Customer Service
Staff received praise for being friendly and helpful, particularly employees like Santiago, Erin, and Jack, who made positive impressions on customers.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Pricing
Several customers felt the prices were too high for the quality of food received, leading to dissatisfaction.
DK
Dusty Kirk
Nov 12, 2025
5.0
Awesome service, probably the best smash burger I've ever been to, in any state! Food was fresh and delicious, the order taker served us, checked if we were doing ok and everything! Exceptional services
SG
Skyler Greenwald
Nov 6, 2025
1.0
The employee taking orders needs to be fired. When I asked to see a manager he said no and walked away.
JC
Jeff Caliguire
Nov 4, 2025
5.0
Tavrina went above and beyond in every way! She was gracious and kind and made me feel special and like a VIP!
CA
caden anderson
Nov 4, 2025
5.0
Tavrina was the kindest and most hardworking person. She came up asking if I needed a refill and if everything was good.
CN
Connor Nunley
Oct 26, 2025
4.0
For fast food burgers, these are some of the best for the price. Got a few burgers to share and loved all of them. The spicy fries and waffle fries were also super tasty. They were out of ice cream so I didn't get to try a shake but overall it didn't make the experience that much worse.
Smashburger is located at 994 W. Dillon Rd., Louisville, CO 80027, United States.
What are the regular operating hours for Smashburger?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery service? If so, what are the delivery hours?
Yes, Smashburger offers delivery every day from 11:00 AM to 9:30 PM.
Can I order Smashburger online or through an app?
Yes, you can order online at their website or via the Smashburger app, which is available for download on the App Store.
What types of food does Smashburger serve?
Smashburger serves smashed-to-order burgers, hand-spun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and also offers breakfast, lunch, and dinner menus.
Is Smashburger wheelchair accessible and family-friendly?
Yes, Smashburger has wheelchair accessible entrance, parking, and seating, as well as high chairs and welcomes families and children.
What nearby places can I visit before or after dining at Smashburger?
Nearby you can visit Bellco Credit Union for financial services, Comfort Dental Louisville for dental care, and Rocket Skate for hockey equipment and bike rentals.
Where can I find other dining options near Smashburger?
Near Smashburger there are other restaurants including Ruby Tuesday for burgers, Jimmy John's for sandwiches, MOD Pizza for pizza, and MAD Greens for salads and vegetarian meals.
Are there services like printing or passport processing near Smashburger?
Yes, FEDEX Office nearby offers printing, shipping, and courier services, and also hosts RushMyPassport for passport and visa services.