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Smashburger

4.0
(849 reviews)

Business Details

994 W. Dillon Rd., Louisville, CO
80027, United States
(720) 399-7177

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
994 W. Dillon Rd., Louisville, CO
80027, United States

Hours

Reviews

4.0
849 reviews
5 stars
483
4 stars
143
3 stars
61
2 stars
50
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Erin, Tavrina, and Santiago for their exceptional service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food quality declining, and issues with specific items like soggy fries and burnt burgers.

Wait Times

Several reviews mentioned long wait times for food, with some customers expressing frustration over delays even when the restaurant was not busy.

Pricing

Customers noted that the prices were considered high for the quality and quantity of food received, with some feeling they were not getting their money's worth.
  • AB
    Anna Brawner
    2 days ago
    1.0
    I walked in and no on was there and they had one order on the screen I went to us the restroom come back out and looks like picked up cashier was busy talking orders so the kitchen manager ran out and helped all the DINE in customers get there food ( I ordered before all of them) and after he took care of all the people eating in house he ran back to the office my burger still sat in that window for 15min because they cashier was still taking orders the manager even looked at me before heading to office did ask me if I needed anything or was waiting. Your cashier is doing a good job considering his the only one up front!! I would assume with his gray hair he would know a thing about customer service however your manager is incompetent and not good at managing a restaurant I know because I've ran an entire bar and grill so please stop hiring lazy managers, stop scheduling Skelton crews during peak hours of the day and do better smash burger!!!!!
  • KS
    Kaila Serafini
    Feb 19, 2026
    5.0
    Erin is so amazing and sweet I was really not happy due to a bad day from some bad news she's really a kind caring sweet and very helpful girl. She's truly so awesome and amazing thank you Erin you truly are a bad ass chick you made my night a little better and you where very helpful with me making my mind up on what to order I appreciate your choice I had you pick what I shoulda ordered the place was amazingly so fast clean. Kind and very nice there should be more places like this thanks so much you guys for everything especially Erin thanks so much for going up and out of ur way to help me out thanks. Kaila serafini
  • DH
    Daniel Hoffman
    Feb 10, 2026
    2.0
    Kind of expensive for what you get. Food was good, but both of the orders we placed had mistakes even though we were the only patrons in the restaurant.
  • TT
    Titi
    Jan 23, 2026
    5.0
    OMG, I have been wanting to try this place as I do love a good burger and am I glad I did. Hector was amazing! Not only did he take our order, delivered the food to our table and still checked in on us while we were eating. Exemplary customer service, professionalism and a welcoming attitude! Give the man a raise!
  • AD
    Andrew Doel
    Jan 18, 2026
    5.0
    Euan helped me at the register and made my shake. Evan was pleasant, helpful, and professional. Food was great! I got the Colorado big dogs. Please make them permanent, not limited time. I had tons of green chillies on the dogs. They were very satisfying. The Oreo shake was good as well. If you like it thicker, just ask. I forgot to ask for thicker this time. Everyone here was very pleasant. I had great service here! Kudos to the team here! I will be back.

Frequently Asked Questions About Smashburger

Where is Smashburger located in Louisville, CO?

Smashburger is located at 994 W. Dillon Rd., Louisville, CO 80027, United States.

What are the regular operating hours for Smashburger?

Smashburger is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Smashburger

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Certified March 01, 2026Yext Knowledge Graph
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