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McDonald's

3.4
(1100 reviews)

Business Details

939 Dillon Rd, Louisville, CO
80027, United States
(303) 666-9033
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
939 Dillon Rd, Louisville, CO
80027, United States

Hours

Reviews

3.4
1,100 reviews
5 stars
369
4 stars
246
3 stars
188
2 stars
92
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or old food, with specific complaints about fries being soggy or undercooked.

Kiosk Experience

The introduction of kiosks has led to frustration among customers, with many expressing dissatisfaction with the ordering process.

Bag Fee Controversy

Numerous customers were unhappy about the unexpected $0.25 bag fee, feeling it was not communicated clearly.

Mixed Reviews

While some customers had positive experiences, noting good service and food quality, these were overshadowed by the overall negative feedback.
  • MI
    Mystery Inc
    Feb 15, 2026
    4.0
    Service is getting better! A+
  • MR
    Mark Rosenthal
    Feb 3, 2026
    2.0
    Slow service never recovered after kiosks appeared. As typical for all McDonalds, Taylor ice cream and shakes are unavailable from time to time due to "machine broken" and restrictive servicing deals. I walked out the last two visits without ordering.
  • CM
    Cindy Markoff
    Feb 1, 2026
    3.0
    Food was cold and old
  • AR
    Alex R
    Jan 1, 2026
    5.0
    This place hits about 80% of the time, which is a good percentage for McDonald’s
  • JF
    Jacob Frazer
    Dec 16, 2025
    2.0
    Ordered at drive thru and they took my order down wrong, and I didnt notice until after I had already paid. Mentioned it and got attitude from worker. Why would I ask for a large combo but get a medium drink? Doesnt make any sense. Doesnt hapen that often and ha always had friendly enough staff to give me a large drink anyways without any fuss, but not this store. Plus, they couldnt even give me what I asked for anyways. First and last time going here.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 939 Dillon Rd, Louisville?

McDonald's at 939 Dillon Rd, Louisville is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to 12:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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