Chipotle Louisville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, cold food, and instances of food poisoning.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.
Staff Attitude
Feedback indicated a lack of motivation and friendliness among staff, with several customers noting unprofessional behavior.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Service Issues
Customers frequently reported problems with order accuracy and delays, particularly with online orders.
LH
Lawrence Hupp
Nov 5, 2025
1.0
No cheeee :(
Rice is hard lost not cooked.
The line is dirty. The staff was very nice doe.
MQ
Mystique Q
Nov 3, 2025
2.0
They need a refresher on cleanliness protocol, I saw a worker cough on her gloved hand and continue to make burritos and another girl was working the register and making food with the same gloves
RM
Ralf Meier
Oct 21, 2025
1.0
Place need a visit from health inspector, cold food and unmotivated staff!!! Asked to see the manager and she even did not showed up !
CL
Colton Lewis
Oct 8, 2025
5.0
The food is always fresh and well made. The workers their always greet me with a smile and a kind gesture. Josh and Tavi always brighten up my experience every day. Love this plae
MK
Matthew K
Sep 14, 2025
5.0
Not sure why there are a handful of negative reviews… this chipotle was top notch when we visited
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Louisville?
Chipotle Louisville is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Louisville offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Louisville?
It is located at 375 McCaslin Blvd, near Comfort Dental, in Louisville, CO 80027.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle accept credit cards and offer catering services?
Yes, Chipotle Louisville accepts credit cards and provides catering services.
How can I contact Chipotle Louisville by phone or email?
You can call them at +1 720-890-0670 or email co.0114.louisville@chipotle.com.
Which nearby places can I visit before or after dining at Chipotle?
Nearby places include Comfort Dental, Tapestry Salon, 9Round Fitness gym, and Dickey's Barbecue Pit restaurant, offering options for dental care, salon services, fitness, or more dining choices.
Is there a gym close to Chipotle Louisville if I want to combine a workout with my meal?
Yes, 9Round Fitness gym is located near Chipotle at 375 McCaslin Blvd, so you can easily plan a workout before or after your meal.
Are there any banking services near Chipotle Louisville for customer convenience?
Yes, KeyBank is nearby offering financial services, ATMs, and banking support.