Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both the drive-thru and for mobile orders, often feeling that the service did not meet the expectations of fast food.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mistakes, leading to frustration among customers.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly from management.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions, particularly in restrooms.
Play Area
The play area for children received positive remarks, with families appreciating the space for kids to play.
JJ
JH
3 days ago
5.0
They still have a wait time but even then you wait no longer than five minutes usually.
LL
Lydia Lake
5 days ago
5.0
I was having a rough night with things on the mind and couldn’t sleep. Decided to go through and get some fries and a soda at 2:30am. I didn’t get the girls name but she was working the window around 2:30am Wednesday Jan 7th and was just so sweet! Genuinely made mine and my dogs night so much better. Would honestly go back just to tell her how she improved my night. Not often do you see service like that at fast food in the middle of the night so very much appreciated thank you!
JM
jas nikole moon
Jan 5, 2026
1.0
management was rude and shut me down immediately when i brought and issue to them and stated they wouldn’t be able to assist me. very disappointing
BW
Barbara & Troy Walczyk
Jan 4, 2026
1.0
We have eaten here all the time. This time I had it delivered. But the time we got are food it was very cold so the meal did not taste very well and we ordered chicken nuggets with our other meals and it was not in the bag. Our son is autistic and will only certain meals. So we ordered and paid for the chicken nuggets and they were not in the bag. Also, my autistic kiddo wanted a plain cheeseburger and he got that but it also had ketchup and mustard on the cheeseburger and he does not like that so he would not eat it. We will not be ordering through GrubHub Mcdonalds every again because Mcdonald's cannot get an order correct so my son would only eat the French fries that I had to reheat because they were cold when it arrived. Never again will we go here.
KG
Kehle Griego
Dec 30, 2025
1.0
Customer service was horrible. No manager on duty to address issues with mistakes