Dunkin'

Reviews

• RC

  Rich Craighill

  Feb 16, 2026
  5.0
  Love their seasonal specials like the heart custard filled donuts! Always nice and friendly even though the drive thru!!
• JC

  James Clinton

  Jan 9, 2026
  5.0
  I am extremely impressed with this Dunkin Donuts. I am impressed with the team, and customer service. 1.9.25 I had a strange charge on my account. I called the store. They apologize and said this was a known issue then asked me to stop by and they would issue a refund. The woman I spoke with on the phone was professional and diffused my anxiety. :) I went in and they issued the refund. However, when I was in store, the entire team was fantastic and engaged with me. All who were not focused on a task greeted me upon entry. The manager who issued the refund was incredible this time and incredible last time. She went above and beyond in the transaction we had previously, and above and beyond in refunding me. (To corporate: you better take care of this store and this team. They are driving the excellence you no doubt have as part of your mission statement. These 2 interactions will ensure I return to the store even though I really shouldn’t be eating doughnuts ;) ) Thank you to the Ken Pratt team for going above and beyond. Kind Regards
• MG

  Maria Grippa

  Jan 9, 2026
  1.0
  Card tap compromised. Declined in drive through and had me run again. Weeks later fraudulent charges on card at same location.
• NA

  Niki Andersen

  Dec 20, 2025
  5.0
  To Brandi (raider nation hoodie) you are a gem! Thank you for making us laugh today! I hope you have the happiest holidays, or the Merriest Christmas!! ! It’s amazing to have people that are fun in this world. Please keep smiling, and spreading your light!
• MP

  Mike Patrick

  Dec 19, 2025
  1.0
  Just watched an employee go out front to smoke return to work behind the counter and not once wash his hands. Simple sanitation practices are not in place. I love Dunkin coffee, but please do the basics. Do better!!