Chipotle Mexican Grill

4.0
870 reviews
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About

Mexican Restaurant
Chipotle Longmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1100 Ken Pratt Blvd, Longmont, CO
80501, United States

Hours

Reviews

4.0
870 reviews
5 stars
461
4 stars
199
3 stars
62
2 stars
45
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, particularly for online orders, feeling they received less than expected.

Food Quality

Several reviews mentioned issues with food quality, including cold food, incorrect orders, and even finding foreign objects like plastic and hair in their meals.

Cleanliness

Customers frequently noted that the restaurant was not clean, with dirty tables and trash on the floor.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes, with some mentioning unexpected charges.
  • EB
    emily baxter
    Nov 14, 2025
    1.0
    i have never left a negative review anywhere but this specific chipotle is the worst i’ve ever been to. the staff is INCREDIBLY rude. no one behind me in line but yet rushed through the whole process giving half scoops for convenience. at the register she got frustrated with me for not being able to hear her therefor answering her question wrong.
  • FK
    Fletcher Kimble
    Nov 10, 2025
    2.0
    Ordered a bowl with brown rice, she gave me white rice. Ordered barbacoa, there was maybe a half serving left so thats all I got. They didn't offer me to wait for more barbacoa or to add a different meat or anything. So I got a rice dish with the wrong rice and 2 small bites of meat. I won't be back.
  • CO
    consuelo ortega
    Nov 1, 2025
    1.0
    Line looks dirty, they don’t even bother cleaning up. $3 queso crusted into the pan and guacamole was brown brown… the guy in front of me was pissed due to small portions and the employees didn’t even bother to listen. When it’s my turn I ask if they have fresh guac in the back. They proceed to pull out three other pans of brown guacamole. I’ve worked in food before I understand avocado will brown but these were clearly from the day before. I’ve never seen grosser guac at a chipotle … anyways the guy who looks at them proceeds to smirk and ask his manager if they have fresh guac in the back to which the manager responds that this one is only 5 hours old. Yea not likely. They don’t care about quality at this location. Will never be back to this one. Also I tried to claim a drink reward at the register and their scanner doesn’t work. Soda machines out of syrup. This location is awful. Don’t waste your time or money go to the one on main street where they value you as a customer
  • MM
    Mark
    Nov 1, 2025
    1.0
    Terrible management reflected by the slowest employees, especially the tall white guy. 2 people left the line due to the wait. No concept of cross contamination and flies kept landing all over the food.
  • CE
    Cryptical Envelopment
    Oct 27, 2025
    2.0
    I’m not normally one to complain, but this Chipotle simply sucks. The service is atrocious. Expect to wait an extra 15-20 minutes for your food if you place an online order for a specific time. Luckily the food is good, but you’d better hope you don’t have somewhere to be.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food and menu options does Chipotle Mexican Grill in Longmont offer?

Chipotle Longmont offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Longmont?

The restaurant is open daily from 10:45 AM to 11:00 PM.