Chipotle Longmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, particularly for online orders, feeling they received less than expected.
Food Quality
Several reviews mentioned issues with food quality, including cold food, incorrect orders, and even finding foreign objects like plastic and hair in their meals.
Cleanliness
Customers frequently noted that the restaurant was not clean, with dirty tables and trash on the floor.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes, with some mentioning unexpected charges.
EB
emily baxter
Nov 14, 2025
1.0
i have never left a negative review anywhere but this specific chipotle is the worst i’ve ever been to. the staff is INCREDIBLY rude. no one behind me in line but yet rushed through the whole process giving half scoops for convenience. at the register she got frustrated with me for not being able to hear her therefor answering her question wrong.
FK
Fletcher Kimble
Nov 10, 2025
2.0
Ordered a bowl with brown rice, she gave me white rice. Ordered barbacoa, there was maybe a half serving left so thats all I got. They didn't offer me to wait for more barbacoa or to add a different meat or anything. So I got a rice dish with the wrong rice and 2 small bites of meat. I won't be back.
CO
consuelo ortega
Nov 1, 2025
1.0
Line looks dirty, they don’t even bother cleaning up. $3 queso crusted into the pan and guacamole was brown brown… the guy in front of me was pissed due to small portions and the employees didn’t even bother to listen. When it’s my turn I ask if they have fresh guac in the back. They proceed to pull out three other pans of brown guacamole. I’ve worked in food before I understand avocado will brown but these were clearly from the day before. I’ve never seen grosser guac at a chipotle … anyways the guy who looks at them proceeds to smirk and ask his manager if they have fresh guac in the back to which the manager responds that this one is only 5 hours old. Yea not likely. They don’t care about quality at this location. Will never be back to this one. Also I tried to claim a drink reward at the register and their scanner doesn’t work. Soda machines out of syrup. This location is awful. Don’t waste your time or money go to the one on main street where they value you as a customer
MM
Mark
Nov 1, 2025
1.0
Terrible management reflected by the slowest employees, especially the tall white guy. 2 people left the line due to the wait. No concept of cross contamination and flies kept landing all over the food.
CE
Cryptical Envelopment
Oct 27, 2025
2.0
I’m not normally one to complain, but this Chipotle simply sucks. The service is atrocious. Expect to wait an extra 15-20 minutes for your food if you place an online order for a specific time. Luckily the food is good, but you’d better hope you don’t have somewhere to be.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food and menu options does Chipotle Mexican Grill in Longmont offer?
Chipotle Longmont offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Longmont?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Longmont offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Longmont?
It is located at 1100 Ken Pratt Blvd, Boulder sublocality, Longmont, CO 80501, right next to Starbucks.
Can I order Chipotle Longmont online through an app?
Yes, you can order online via the Chipotle app available in the App Store or through their online order link.
Does Chipotle Mexican Grill in Longmont cater to events or large groups?
Yes, they offer catering and catering delivery services.
What payment methods are accepted at Chipotle Longmont?
They accept credit cards and offer gift cards.
How can I contact Chipotle Mexican Grill in Longmont?
You can contact them by phone at +1 303-651-6763 or email at co.0013.longmont@chipotle.com.
What nearby restaurants can I visit before or after dining at Chipotle Longmont?
Nearby restaurants include P.F. Chang's China Bistro for Chinese cuisine, Wingstop for chicken dishes, and ZENSHI Handcrafted Sushi for sushi and diner options.
Are there any convenient places near Chipotle Longmont to get coffee or bakery items?
Yes, Starbucks is located next to Chipotle, and Great Harvest Bread Co. offers bakery and sandwich options nearby.
Where can I find nearby services like banking or automotive assistance around Chipotle Longmont?
Nearby services include Wells Fargo Bank and ATM for banking, Advance Auto Parts for automotive parts, and Brakes Plus for automotive repair and oil changes.