McDonald's

3.4
1388 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9800 S Yosemite, Lone Tree, CO
80124, United States

Hours

Reviews

3.4
1,388 reviews
5 stars
469
4 stars
320
3 stars
207
2 stars
88
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported issues with unsanitary conditions, particularly in the bathrooms.

Speed of Service

Customers experienced slow service, especially during peak hours, with many waiting excessively for their orders.

Mobile Ordering Issues

Several reviews mentioned problems with mobile orders, including delays and incorrect items being received.
  • CC
    Chris
    4 days ago
    1.0
    Been there twice. Both times they messed up my order.
  • TW
    Thomas Wade
    Nov 10, 2025
    2.0
    Staff needs to pay better attention to the orders.
  • GW
    Greg Webb
    Oct 30, 2025
    1.0
    This store is horrible. They mess up every single delivery I have delivered by door dash. Tonight they forgot my chicken strips and sent me a Big Mac with nothing but meat and bread. They always forget something every single time. The staff is rude when you’re in the store. These people seem pleased to frustrate their customers and treat them like they have no respect for them. Avoid this horrible McDonalds if you can. You’ve been warned, they will mess your delivery order up.
  • TP
    Thorn Lake POA
    Oct 30, 2025
    1.0
    Worst McDonald’s. You have to stand in line just to get ketchup and napkins. And they are SLOW to help. Really? Ketchup and napkins?
  • CN
    Cassidy Normington
    Oct 29, 2025
    3.0
    Pulled through the drive through, was talked over and had to repeat myself multiple times, then got my order wrong. Food was hot and fresh, however so that was nice.

Frequently Asked Questions About McDonald's

What are the regular store hours for the McDonald's location at 9800 S Yosemite, Lone Tree?

McDonald's at 9800 S Yosemite, Lone Tree is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is available daily from 5:00 AM to midnight at this McDonald's location.