McDonald's

3.4
1396 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9800 S Yosemite, Lone Tree, CO
80124, United States

Hours

Reviews

3.4
1,396 reviews
5 stars
475
4 stars
319
3 stars
208
2 stars
88
1 star
306

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked items, stale buns, and cold fries.

Cleanliness

While some praised the cleanliness of the restaurant, others noted unsanitary conditions, particularly in the restrooms.

Play Area

The PlayPlace received positive remarks for being enjoyable for children, although some noted issues with temperature control.
  • NT
    Nate Trice
    6 days ago
    1.0
    Not a single English speaker working he took 20 mins to get food at 9:30 at night and my order was wrong when I got it.
  • CZ
    Carrie Z
    Dec 31, 2025
    1.0
    Would leave zero if I could for Customer service.
  • MH
    Miles Henderson
    Dec 13, 2025
    1.0
    this McDonald’s better mclawyer up. Got a raw quarter pounder tonight. Raw beef.
  • JH
    Justbeing Honest
    Dec 12, 2025
    5.0
    Awesome PlayPlace and the gentlemen working the evening shift manager was very patient and helpful. We appreciated him and he was nice to the kids so 5 + stars
  • AW
    Alexis Wirth
    Dec 7, 2025
    1.0
    Absolutely the WORST customer service!!! The will let you stand in front of the computer and refuse to acknowledge you for 10 minutes. No one ever came as I waited since the kiosk wouldn't print me a receipt. Thankfully the woman came out with our food looking for our table first. I eventually said “Hello?” As they “ a male manager” were 6 feet away still completely ignored me. As we sat and ate watched another family waiting at the desk for over 5 minutes they could t get help either and just decided to leave. A girl came to clock out in the computer and would t even look or acknowledge me! Lol These people dead inside??? This is why they want to replace you with robots. So pathetic. Happened at 12/07/25 2:15pm

Frequently Asked Questions About McDonald's

What are the regular store hours for the McDonald's location at 9800 S Yosemite, Lone Tree?

McDonald's at 9800 S Yosemite, Lone Tree is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's?

The drive-through is available daily from 5:00 AM to midnight at this McDonald's location.