Chipotle Mexican Grill

3.8
828 reviews
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Business Details

9500 Heritage Hills Cir, Lone Tree, CO
80124, United States
(303) 792-0611
https://locations.chipotle.com/co/lone-tree/9500-heritage-hills-cir?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=143
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About

Mexican Restaurant
Chipotle Lone Tree is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9500 Heritage Hills Cir, Lone Tree, CO
80124, United States

Hours

Reviews

3.8
828 reviews
5 stars
398
4 stars
167
3 stars
79
2 stars
49
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, overly salty dishes, and instances of food poisoning.

Service Issues

Many reviews highlighted poor service, including incorrect orders, rude staff, and long wait times for online orders.

Portion Sizes

Several customers complained about small portion sizes, with many feeling they were not receiving value for their money.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good experiences, particularly with catering orders.
  • SI
    Sam Ireland
    Jan 4, 2026
    1.0
    Went for an online order for 3 people. The messed up each order to the max. Service was miserable
  • HL
    Hannah Lee
    Jan 3, 2026
    5.0
    I visit this place often because the staff are always friendly and the food is great.
  • JR
    Jim Renshaw
    Dec 6, 2025
    1.0
    This chipotle location is terrible. Big fan of chipotle but not this location.
  • GA
    Gabriela Adasme
    Dec 3, 2025
    1.0
    Got the worst food poisoning we have ever had! The food was also unbearably salty so we could not even eat certain sides! The salt was poured in by massive amounts!!
  • PG
    Patricia Garber
    Nov 3, 2025
    1.0
    Wow, what a frustrating day with chipotle. My poor door dasher, who was a senior and had a broken arm had to go back multiple times to recheck everything was in the order (because things kept showing up missing) and they promised him it was before he left again. Well, half the order was missing so I had to spend another $100 re-ordering the chicken build-your-own bowl. I couldn't get ahold of anyone at the store for a refund or reorder. l've ordered here so many times and something is forgotten every time. I'm extremely frustrated with how much extra work this has created and the inability to get $100 back for a build your own bowl. That's stealing, btw.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Lone Tree?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Lone Tree?

Chipotle Lone Tree is open daily from 10:00 AM to 10:00 PM.