Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the staff, particularly Alex and Emily, for their friendly and helpful service.
Food Quality
The food, especially the burgers and fries, received numerous compliments for being delicious and well-prepared.
Atmosphere
The restaurant was noted for its clean and pleasant atmosphere, contributing to a positive dining experience.
Pricing Concerns
Some customers felt that the prices were high for the portion sizes and overall value.
Family Experience
There was a concerning incident reported regarding the treatment of a family with an autistic child, indicating potential issues with family-friendliness.
KK
King Kie
1 day ago
5.0
Grace was great. She was very helpful fast and organized. The cook team did a great job as well. Thank you.
DS
Danielle Sconyers
4 days ago
5.0
Everybody is friendly. The service is fast and quick, always taste. Absolutely amazing. Always happy eat here 3 to 4 days a week.
BK
Brandon Krajewski
Feb 26, 2026
5.0
Emily did a great job taking my order and the food was stupendous. Everyone should come here. Literally everyone, or else…
RS
Riley Stiles
Feb 8, 2026
1.0
Actual chunk of a piece of thick plastic container INSIDE my burger. I wasn’t going to write a review because I already spoke with someone but my refund email came in and employees marked the refund reason as “Customer no longer wanted order”. Right.. I no longer wanted the order because there was a 2 inch slice of plastic in between my burger patty and the bun! What a health & safety hazard. Jake didn’t seem to understand how serious an issue that could be.
JH
Jillian Elizabeth Carroll Hogue
Feb 5, 2026
4.0
Tasty burger place serving up various specialty burgers , salads, fries, and shakes. I ordered the Colorado single and the smash fries and wow! Neither was lacking flavor! This location was clean and well stocked . The service was okay. My only real complaint was the cost . I spent nearly $20 on just a single burger, regular fries, and a drink. It was good food, but not worth what it cost in my opinion.
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Certified March 01, 2026Yext Knowledge Graph
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