Einstein Bros. Bagels

Reviews

• AA

  Ashley

  Jan 27, 2026
  1.0
  My goodness this bagel shop has been my go to food spot for 6 years!!!!! Now, I sadly will say I’ll never return. I’ve enjoyed the past staff especially for the last year now, Well this business is under new management. I wasn’t treated as a loyal customer by the general manager Clint. He was rude, self entitled, and apartments two faced. I accepted the rude bite and would have left without bad emotion. While, I was waiting in my food I experienced the “GM” verbally abuse a staff member, after he walked away the gm proceeded to talk crap about that poor boy. Enough said be cautious at this location. -Ashley
• JC

  jay cooper

  Dec 15, 2025
  5.0
  This location has been on the up recently. All new staff it looks like and we have had very friendly and fast service. This spot was a little rocky for a while but the last few months we have been going back more and more.
• DA

  D Andrews

  Oct 9, 2025
  4.0
  Food was ready at 8am sharp, in and out. Great experience
• GS

  Griffyn Seib

  Sep 22, 2025
  1.0
  Ordered ahead of time to make things easier, store felt very hectic and my entire order was not at the pickup counter. Ordered two of the build your own bakers dozen with 5 total different flavors and returned to find that they only gave us 2 types. How hard can it be to read the order? Instead of having a wide variety for my staff they only had two options.
• BR

  Bex Emerson Ridgewood

  Sep 21, 2025
  1.0
  I used to really like this place but recently it has really gone down hill, im extremely disappointed with the service I've received the past 2 days. Yesterday, my boyfriend and I came here for 2 pretzel double dippers toasted with the cheese on the side and they weren't sliced. It was fine so we took them home to slice them but today my boyfriend came in alone and ordered the same thing except sliced and untoasted. He came home to see 2 cold bagels with the cheese on them while our other bagel that was requested to be toasted was not. So we go back and let the cashier know which was the same one we ordered from yesterday. She told us that it was our fault since we didn't say double dippers when this is a new item and the cheese sauce is new. She never asked any clarifying questions at all when my boyfriend came in. We heard her and the other employees talking and they even told her she rung it up wrong but she still came over and made us feel like we were stupid. She told us it would be remade and sliced for us but when we got home it was not sliced, barely toasted and the cheese was everywhere since they were so aggressively filled up. I'm extremely disappointed, I have replaced my once 5 star glowing review with this one. We are never coming back and we suggest anyone else goes to a different location.