Wendy's

3.4
1599 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Lakewood, CO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lakewood, CO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8405 W. Colfax Ave, Lakewood, CO
80215, United States

Hours

Reviews

3.4
1,599 reviews
5 stars
533
4 stars
333
3 stars
282
2 stars
118
1 star
333

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised helpful staff while others reported rude and unhelpful employees.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.

Food Quality

Many reviews mentioned cold or overcooked food, with some customers expressing disappointment in the freshness and quality of their meals.

Cleanliness

Several customers reported dirty dining areas and unsanitary conditions, particularly in restrooms.

AI Ordering Issues

Customers expressed frustration with the AI ordering system, citing it as a source of confusion and delays.
  • LP
    Laura Perez
    Dec 22, 2025
    5.0
    The manager Destiny was very helpful and accomadating. Fixed my order without issue
  • CH
    chris heckle
    Dec 16, 2025
    1.0
    Food can be ok, the staff uses foul language and is about to crash out all the time, since they got the AI order taker I think they forgot how to talk to people.
  • XS
    Xezrath swager
    Dec 13, 2025
    1.0
    I feel like the staff is going to kill themselves Act like saying thank you and have a good night is the hardest thing in the world, Do yourself a favor and head west on Colfax until you get to a Wendy’s that has somewhat better customer service.
  • JJ
    Jeff
    Dec 11, 2025
    1.0
    Ordered a baconnator, and received a son of baconator, Went back to have it remade and was charged for a son of baconator and received one again
  • GG
    Gary
    Dec 9, 2025
    1.0
    AI trash for ordering. And the service is the slowest I've ever dealt with. Literally the window person does barely any work since the ai takes the order but they still have you pull forward to wait even when no one is in line behind you. This location is riddled with incompetence and needs a massive overhaul. Better training and get rid of the AI.

Frequently Asked Questions About Wendy's

Is 8405 W. Colfax Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 8405 W. Colfax Ave, Lakewood, CO?

The drive-thru is open daily from 6:30 AM to 12:30 AM.