At Wendy’s in Lakewood, CO we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lakewood, CO hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback on customer service is mixed; some customers praised helpful staff while others reported rude and unhelpful employees.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.
Food Quality
Many reviews mentioned cold or overcooked food, with some customers expressing disappointment in the freshness and quality of their meals.
Cleanliness
Several customers reported dirty dining areas and unsanitary conditions, particularly in restrooms.
AI Ordering Issues
Customers expressed frustration with the AI ordering system, citing it as a source of confusion and delays.
LP
Laura Perez
Dec 22, 2025
5.0
The manager Destiny was very helpful and accomadating. Fixed my order without issue
CH
chris heckle
Dec 16, 2025
1.0
Food can be ok, the staff uses foul language and is about to crash out all the time, since they got the AI order taker I think they forgot how to talk to people.
XS
Xezrath swager
Dec 13, 2025
1.0
I feel like the staff is going to kill themselves Act like saying thank you and have a good night is the hardest thing in the world, Do yourself a favor and head west on Colfax until you get to a Wendy’s that has somewhat better customer service.
JJ
Jeff
Dec 11, 2025
1.0
Ordered a baconnator, and received a son of baconator, Went back to have it remade and was charged for a son of baconator and received one again
GG
Gary
Dec 9, 2025
1.0
AI trash for ordering. And the service is the slowest I've ever dealt with. Literally the window person does barely any work since the ai takes the order but they still have you pull forward to wait even when no one is in line behind you. This location is riddled with incompetence and needs a massive overhaul. Better training and get rid of the AI.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 8405 W. Colfax Ave, Lakewood, CO?
The drive-thru is open daily from 6:30 AM to 12:30 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 8405 W. Colfax Ave serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Lakewood?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for delivery or pickup from this Wendy's?
Yes, you can order online for delivery or pickup through their website or app at order.wendys.com.
What are the hours of operation for dine-in and drive-thru at this Wendy's?
Both dine-in and drive-thru services operate daily from 6:30 AM to 12:30 AM.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutritional details can be found on the Wendy's menu website or mobile app for this location.
Is this Wendy's location currently hiring?
To check current job openings, visit the Wendy's Careers page and search for jobs in Lakewood, CO.
How can I provide feedback or contact the Wendy's at 8405 W. Colfax Ave?
You can call (303) 233-0357 directly, or reach Customer Care via their website or phone at 888-624-8140.
What nearby places can I visit before or after dining at Wendy's on W. Colfax Ave?
Nearby points of interest include Collectibles Marketplace for comic books, The Good Couch thrift store, and TwinkiePark beauty salon and fast food spot.
How can the nearby motorcycle and auto services enhance my visit to Wendy's?
You can explore services at Peak Performance Powersports or Let It Ride Colorado for motorcycles, or visit Quality Auto Sound for car stereo needs nearby.