Wendy's

3.4
1272 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
65 S. Union Blvd, Lakewood, CO
80228, United States

Hours

Reviews

3.4
1,272 reviews
5 stars
447
4 stars
262
3 stars
188
2 stars
100
1 star
275

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, with some stating that their orders were wrong 60% of the time.

Service Quality

Feedback on service was mixed; while some praised friendly staff, others experienced rude behavior and unprofessionalism.

Food Quality

Several reviews mentioned cold or undercooked food, with complaints about the freshness and overall quality declining.

Cleanliness

Customers expressed concerns about unsanitary conditions, particularly regarding the cleanliness of the lobby and restrooms.

Drive-Thru Experience

The drive-thru was frequently criticized for poor layout, slow service, and issues with automated ordering.
  • JA
    Julene Amber
    Dec 17, 2025
    1.0
    Went for three sandwiches, the ai robot took my order perfectly I wanted each sandwich with all the fixings and extra pickle, and when I got them not one of them was made correctly. It’s really sad that a robot did half their job with such precision and accuracy and they couldn’t manage to read the screen and make my order correctly, moral of the story hire more robots.
  • HM
    Hal McKelvy
    Dec 8, 2025
    2.0
    Stopped for a meal on 12/08/25. Asked for code for bathroom. Was told none are available. What no bathrooms? Asked where do employees crap? Cashier just shrugged her shoulders. Come on a fast food restaurant with no place to wash your hands or piss! No wonder why Wendy's is closing locations. I'll never be back!!
  • JR
    Jordan Rivera
    Dec 7, 2025
    4.0
    Im disabled and work two jobs and prefer to get me food through delivery. While I have enjoyed high quality food, tonight I placed an order a half hour before the store closed and was unable to receive my food. I'll just try ordering a little earlier I guess
  • IR
    Imma Cop So Run
    Dec 6, 2025
    1.0
    I will no longer eat at Wendy’s usually places will give you a free sauce then you have to pay $.10-$.25 after that that’s understandable not $.50 per sauce and not get a free one. It’s kind of ridiculous. What a joke this place has become.
  • LK
    Leslie Karsten
    Nov 20, 2025
    2.0
    Food is fine for Wendy's standards. My issue is with the automated drive-thru. There is now AI that takes your order. It's like working with automated customer service. Not that great. I will not be back

Frequently Asked Questions About Wendy's

Is 65 South Union Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 65 S. Union Blvd in Lakewood, CO?

The drive-thru at this Wendy's location is open 6:00 AM to 1:00 AM Monday through Wednesday and Sunday, and 6:00 AM to 1:30 AM Thursday through Saturday.