Subway

3.5
334 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lakewood Subway® Restaurant at 7863 West Jewell Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7863 West Jewell Avenue, Lakewood, CO
80232, United States

Hours

Reviews

3.5
334 reviews
5 stars
161
4 stars
38
3 stars
25
2 stars
15
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Food Quality

Customers frequently report issues with the freshness and preparation of food, including stale bread and insufficient toppings.

Cleanliness

Several reviews mention dirty conditions in the restaurant, including unclean tables and unsanitary bathrooms.

Order Accuracy

Many customers experienced problems with their orders, including missing items and incorrect sandwich preparations.

Management Issues

Reviews indicate poor management practices, including prioritizing online orders over in-store customers and lack of accountability for staff behavior.
  • MM
    Moli
    2 days ago
    1.0
    I walked in and instantly knew this place was down bad. The girl at the counter had eyelashes so big she could’ve taken flight, and those loud, crusty piercings were hanging on like they were tired of her attitude too. She took my order like I personally ruined her whole life. Then the other lady, who was sitting down doing absolutely nothing, decided to waddle over just to be rude for no reason. It’s like they tag-team bad customer service. Honestly, I’ve seen friendlier energy at the DMV.
  • PM
    Phil M
    Nov 16, 2025
    1.0
    This used to be my favorite subway location. It had the best staff, and they would accept ANY coupon you brought in; expired, for a different chain entirely... It didn't matter. Customer satisfaction was their only priority. Now, since a new owner took over the location, they don't accept any coupons at all. They'd rather throw out the sandwiches they just made for you than accept a coupon. Monumental waste and a terrible customer experience. Sad to say I'll never be back.
  • PR
    Paris Ralston
    Oct 30, 2025
    1.0
    the condition of the store when I walked in lead me to think they were closing we got there at 7:15pm. I had a young gentleman with longer hair in a ponytail serve my husband and myself. I wanted the steak and avocado sandwich and the gentleman basically said I couldn't have it and I don't understand why still as he said it's for exerciseand working out. When actually it's full of protein which is important for my health and diet due to medical. I didn't argue and ordered a foot long meatball and pepperoni and my husband got a sweet onion chicken teriyaki foot long. The server asked if I would like my sub toasted three different times which I responded to no each time as my mouth is sensitive and the crust hurts my mouth if toasted. He still toasted it without missing a beat. When he asked me about toppings I told him spinach, green bell pepper and the avocado/guacamole. He told me he's allergic and I should have mentioned that before I even ordered and yuck.... So first of all shame on him for telling me what I can and can't order and second of all why do I give a rats butt about any of his medical issues when he clearly has a general disregard for anybody else's. I am a manager and have worked in retail for over 20 years this kind of behavior is disgusting and if he's still employed there after this I'm going to seriously consider taking my business elsewhere as well as filing a complaint with your corporate offices.
  • AA
    Anita Alford
    Oct 30, 2025
    1.0
    The employees at this Subway especially Jessica asked me to leave and never come back because I ask for some extra napkins!!!!! They told me I can only have 2 napkins per footlong sandwich. Wow. Please be warned this establishment is warped!!!
  • AB
    Alex Bresse
    Oct 25, 2025
    1.0
    Count your days subway.... ordered through postmates and paid $28 for four pieces of lettuce, 3 pieces of roast beef, no Avocado, just pickles and olives pretty much.... this will be sent to corporate

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 7863 West Jewell Avenue in the Jewell Square Shopping Center, Jefferson, Lakewood, CO 80232.

What are the operating hours of this Subway location?

Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.