Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lakewood Subway® Restaurant at 7863 West Jewell Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Food Quality
Several customers reported issues with the freshness and preparation of food, including wilted vegetables and poorly made sandwiches.
Cleanliness
The store's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in the restrooms.
Management Issues
Feedback indicated poor management practices, including refusal to accommodate customer requests and lack of proper training for staff.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value for money was inadequate, especially regarding portion sizes and extra charges.
JJ
Jeremiah
Feb 21, 2026
1.0
Store was open and they did not want to serve us even tho the hours posted said otherwise. The door was unlocked and it aopears managment here is horrible. That is Summit subway for ya just another Epstien company
JR
jessica robertson
Feb 12, 2026
1.0
I placed an order to pick up. I forgot to ask for extra lettuce in my order. So I walked back to the sandwich station and asked for lettuce on the side. They said no. I asked to put it in a cookie bag or to go container like the the salad container. The manager Jessica was unaccommodating, period. Awful person to encounter to be so stubborn over extra lettuce. I worked at subway for 2 years and never treated a customer like so. The owner here needs to reconsider how he or she trains its staff. Do better, I was gonna be a regular here. Just opened my sandwich and had to re edit and add a photo. This sandwich is so skinny btw. I ordered extra ranch and it was regular if any. I put my own ranch you see in this photo. This sandwich sucks. Won't be coming back. So disappointing for first experience.
GC
Gabriel De Casas
Feb 10, 2026
5.0
The morning Tuesday ladies were very very kind and welcoming. They make you feel like you belong and they are very nice. The only thing is that the toppings are a bit overpriced but that has nothing to do with the food and service.
MC
Megan C
Feb 6, 2026
2.0
The employees are okay but they’re so quiet and hardly speak/communicate. Even then, the men’s restroom is closed, the women’s has no toilet paper, they don’t have water cups, there is no napkin dispenser anywhere, you just get one napkin per sandwich. Also months ago when they had nachos, I asked them if I could have black olives on them because another location loaded up nachos for me with EVERYTHING they had, and this location told me no!!!!! There’s no way they get paid enough to say I can’t have a small scoop of black olives. We wanted to go to a different location but they’re both temporarily closed. Please, since the other ones in the area are closed, IMPROVE THIS ONE!!! Don’t shut it down with the others.
PM
Pamela Medina
Jan 24, 2026
1.0
Date: January 24, 2926, Saturday, 1 PM Horrible customer service! There were two employees there today one female and one male. I ordered a veggie salad. They did not fill the bowl up and charged me $10. The female stated they didn't have dressings, only the vinaigrette they use on sandwiches. The veggies were in large pieces so I asked her for a plastic knife to cut them up and she rudely stated "I already gave you fork." and told me they no longer provide them. She would not cut the vegetables up for me so I had to use my fingers to tear them into pieces I could eat. I asked for a water cup and was told they no longer carry those either, no napkins with our orders nor any tea made either. Could not find a clean table. While eating in the restaurant with my husband the male employee went over to the door two tables from us and stood there holding the door wide open to do some "vaping" with the 5 degree air coming in and freezing us. We have gone to this Subway ever since they opened and always had good service! We hadn't been here in about a year due to moving further north. I'm not sure if management or ownership has changed there but we will not be back nor recommending this place to our friends!!
The Subway is located at 7863 West Jewell Avenue in the Jewell Square Shopping Center, Jefferson, Lakewood, CO 80232.
What are the operating hours of this Subway location?
Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway restaurant offer pickup and delivery services?
Yes, Subway offers in-store pickup and delivery services for customer convenience.
What meals are served at this Subway restaurant?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway location offer dine-in options?
Yes, this Subway restaurant serves dine-in customers.
Can I order catering from this Subway location?
Yes, this Subway offers catering services for events and special occasions.
How can I view the menu or place an order online?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/54663-0/menu
What nearby schools are close to this Subway restaurant?
The Colorado School of Acting - Lakewood is nearby, which could be convenient for students and faculty to grab a meal before or after classes.
Are there fitness or martial arts centers near Subway where customers might visit before dining?
Yes, the Denver Karate Academy is close by, making it easy for fitness enthusiasts to stop by Subway for a healthy meal.
What other dining or shopping options are available near this Subway location?
Nearby options include Nicolo's Chicago Style Pizza, TJ's Sports Bar and Grill, Ace Hardware of Jewell Sq for retail, and several liquor stores such as Discount Liquor and Jewell Liquor Box, providing varied choices for customers around Subway.
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