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Smashburger

3.6
(704 reviews)

Business Details

7740 W. Alameda Ave., Lakewood, CO
80226, United States
(303) 217-8441

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
7740 W. Alameda Ave., Lakewood, CO
80226, United States

Hours

Reviews

3.6
704 reviews
5 stars
323
4 stars
112
3 stars
62
2 stars
54
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and instances of staff being rude or unprofessional.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being untrained or overwhelmed.

Food Quality

The quality of food was inconsistent, with some customers enjoying the burgers while others noted issues like cold food and greasy items.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Management

There were mixed reviews about management, with some praising managers for their attentiveness and others criticizing the lack of effective management.
  • JC
    Jonathan Cortez
    Feb 23, 2026
    1.0
    Everyone's always hiding or sum iv been standing waiting to order for 15 minutes the girl sees me and literally runs to hide in the back I seen her. Need better workers that wanna work
  • JM
    Jeffrey Myers
    Feb 16, 2026
    1.0
    Don’t come to this place, second time here, I thought the first time was maybe just a bad day for them. Nope, not well managed. 1. Always short staffed 2. Long wait times 3. Dirty tables 4. No ice 5.
  • AM
    Arianna Montoya
    Feb 10, 2026
    1.0
    I had a pickup order and arrived to pick it up in about 15 minutes. I could see my order sitting there but out of respect for the woman working I waited to be addressed because she was busy. Proceeded to wait 5 minutes with her ignoring me every chance she got. I then went up to the side counter and she still ignored me so I had to ask her about my order to which she grabbed it and gave it to me. No here you go or sorry about the wait just handed it to me and went back to working. I'm no prick but like....I always at the very least address people at my job with a good attitude. She went out of her way to ignore me and whoever else was standing next to me. When I got home food was nearly cold. Edit: Since reading the other reviews I've realized this is an ongoing issue. I will be going to the other location on Wadsworth.
  • AC
    Adeline Cress
    Jan 31, 2026
    1.0
    Assistant Manager lady with purple hair was super rude and ruined the experience. It was utterly disdainful the way she sabotaged our beautiful day and experience by acting in a way that utterly disappointed me and left me yearning for a person who knows how to treat their customer. Will NOT be returning.
  • AL
    Angelica lion
    Jan 27, 2026
    5.0
    Stephanie and the staff at this place are incredibly friendly and go above and beyond to make sure I have a great time every time I visit. The food is amazing, and the atmosphere is clean, welcoming, and fun. I come here at least once a week, usually on Tuesdays or Sundays. I would give this place a perfect 10 out of 10 experience.

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in Lakewood, CO?

Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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