Smashburger

3.6
692 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
7740 W. Alameda Ave., Lakewood, CO
80226, United States

Hours

Reviews

3.6
692 reviews
5 stars
318
4 stars
112
3 stars
62
2 stars
53
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised staff for being friendly and attentive, others reported rude behavior and long wait times.

Food Quality

Many customers enjoyed the food, highlighting the delicious burgers and fresh ingredients, but there were complaints about greasy items and incorrect orders.

Cleanliness

Several reviews noted cleanliness issues, particularly in the restrooms and dining area, which detracted from the overall experience.

Staffing Issues

Multiple customers expressed frustration over understaffing, especially during peak hours, leading to long wait times and poor service.
  • QP
    Quinn Piibe
    1 day ago
    1.0
    Online ordering wasn’t working. Called in an order. Waited 45 minutes for 3 people in front of me in line to order. Finally got to the counter to pay, then they then started my order. Staff very overwhelmed although the location was not busy. Over an hour wait for a mediocre fast food burger that was called in 20 minutes before arrival
  • LM
    Lauren Myers
    2 days ago
    5.0
    Shout out to Stephanie for taking care of us when a Doordash driver took our food! We've always had a good experience at this location in person so thankful that they also take care of customers not physically in the restaurant also!
  • HH
    HephaestusBuilds
    Jan 4, 2026
    5.0
    Been eating here for years, and I've never had a problem. Food is always good and the service is almost always phenomenal.
  • RB
    ren b
    Dec 29, 2025
    5.0
    Stephanie helped me this time and she was very chill. I order here often and i’ve never had any issues, even when they’re busy. I appreciate all the staff!!
  • PC
    patrick crowder
    Dec 21, 2025
    2.0
    The restaurants is freezing and completely understaffed by management. It is a Friday night and the poor girl is trying to run the cash register, make shakes, handle door dash and deliver food.

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in Lakewood, CO?

Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.