Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customer experiences with service were mixed; while some praised staff for being friendly and attentive, others reported rude behavior and long wait times.
Food Quality
Many customers enjoyed the food, highlighting the delicious burgers and fresh ingredients, but there were complaints about greasy items and incorrect orders.
Cleanliness
Several reviews noted cleanliness issues, particularly in the restrooms and dining area, which detracted from the overall experience.
Staffing Issues
Multiple customers expressed frustration over understaffing, especially during peak hours, leading to long wait times and poor service.
QP
Quinn Piibe
1 day ago
1.0
Online ordering wasn’t working. Called in an order. Waited 45 minutes for 3 people in front of me in line to order. Finally got to the counter to pay, then they then started my order. Staff very overwhelmed although the location was not busy. Over an hour wait for a mediocre fast food burger that was called in 20 minutes before arrival
LM
Lauren Myers
2 days ago
5.0
Shout out to Stephanie for taking care of us when a Doordash driver took our food! We've always had a good experience at this location in person so thankful that they also take care of customers not physically in the restaurant also!
HH
HephaestusBuilds
Jan 4, 2026
5.0
Been eating here for years, and I've never had a problem. Food is always good and the service is almost always phenomenal.
RB
ren b
Dec 29, 2025
5.0
Stephanie helped me this time and she was very chill. I order here often and i’ve never had any issues, even when they’re busy. I appreciate all the staff!!
PC
patrick crowder
Dec 21, 2025
2.0
The restaurants is freezing and completely understaffed by management. It is a Friday night and the poor girl is trying to run the cash register, make shakes, handle door dash and deliver food.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Lakewood, CO?
Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services. Delivery hours generally run from 10:00 AM to 9:00 PM on weekdays and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Can I order Smashburger's menu online or via an app?
Yes, you can order Smashburger's menu online through their website or via the Smashburger app available in the Apple App Store.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve alcohol and coffee?
Yes, Smashburger serves beer and other alcoholic beverages as well as coffee.
Can I find Smashburger near the Alameda & Wadsworth area in Lakewood?
Yes, Smashburger is located near the Alameda & Wadsworth area, a location with various American and burger restaurants, making it a convenient spot for dining if you are in this popular area.
Are there any health stores close to Smashburger where I can shop?
Yes, there are multiple GNC stores near Smashburger in Lakewood where you can purchase vitamins, supplements, and health products.
What other dining options are available near Smashburger?
Near Smashburger, you'll find Noodles & Company, an Asian restaurant specializing in noodles and other dishes, providing a tasty alternative if you want a different cuisine.
Is there any community service or non-profit organization near Smashburger?
Yes, the West Metro Professional Firefighters community service and non-profit organization is nearby, which may be of interest to those visiting the area for various activities.