Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service from staff members like Holly, Phil, and Nichole.
Food Quality
The burgers and fries received positive feedback for their taste, with some customers highlighting specific items like the mushroom truffle burger.
Cleanliness
Several reviews noted improvements in cleanliness, particularly in the dining area and restrooms.
Staffing Issues
Multiple customers expressed concerns about understaffing, leading to long wait times and poor service during busy hours.
Inconsistent Experience
Some customers reported inconsistent experiences, with varying levels of service and food quality on different visits.
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Anna DeLuna
1 day ago
1.0
Ordered twice online and unfortunately instead of bring the food inside our business they just left it outside. I left specific directions on delivery. No message no update. The driver left it outside with no heads up. Food was cold. Not sure who drives for Smash burger but terrible service. Lakewood location just doesn't care.
MF
M F
Nov 11, 2025
2.0
Rude and unprofessional guy at cash register just now. I ordered a double deluxe chicken smash “as it comes.” They got my order wrong (added pickle, cheese, and onion). I came in and told him. He literally argued with me THREE times telling me it was right … he wouldn’t back down until he looked at the menu board BEHIND HIM which clearly stated what comes on it. Why are you gaslighting customers? Especially those who seem to know the menu better than the workers.
CC
c cooper
Oct 26, 2025
1.0
Stood at the counter for almost 10 min while the 3 people working just ignored me, couldn’t even order food……
AN
Ani Napuli
Oct 6, 2025
5.0
Great customer service (Robert) 😛. Food fire as always
LR
Luke Riddle
Oct 5, 2025
2.0
I was very hungry so stopped for burger. There was small line. I quickly ordered and sat down. While I waited for 40 minutes for my burger (which they prepared incorrectly), I needed to use the restroom. I nearly slipped on my way due to the overwhelming amount of grease on the tile floor near the entrance to the restroom. It made me look more closely at the overall cleanliness, and I was gobsmacked. They weren't even wiping tables between customers.
Ill never eat Smahburger again. Congrats
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Lakewood, CO?
Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services. Delivery hours generally run from 10:00 AM to 9:00 PM on weekdays and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Can I order Smashburger's menu online or via an app?
Yes, you can order Smashburger's menu online through their website or via the Smashburger app available in the Apple App Store.
Is Smashburger family-friendly and accessible?
Yes, Smashburger welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve alcohol and coffee?
Yes, Smashburger serves beer and other alcoholic beverages as well as coffee.
Can I find Smashburger near the Alameda & Wadsworth area in Lakewood?
Yes, Smashburger is located near the Alameda & Wadsworth area, a location with various American and burger restaurants, making it a convenient spot for dining if you are in this popular area.
Are there any health stores close to Smashburger where I can shop?
Yes, there are multiple GNC stores near Smashburger in Lakewood where you can purchase vitamins, supplements, and health products.
What other dining options are available near Smashburger?
Near Smashburger, you'll find Noodles & Company, an Asian restaurant specializing in noodles and other dishes, providing a tasty alternative if you want a different cuisine.
Is there any community service or non-profit organization near Smashburger?
Yes, the West Metro Professional Firefighters community service and non-profit organization is nearby, which may be of interest to those visiting the area for various activities.