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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lakewood is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported rude and unprofessional behavior from staff, with several instances of poor customer service experiences.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, missing ingredients, and overall dissatisfaction with portion sizes.
Pricing Concerns
Numerous customers expressed that the prices are too high for the quality and quantity of food received, leading to a perception of poor value.
Management Issues
Several reviews mentioned ineffective management and lack of supervision, contributing to a negative dining experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness, indicating that there are positive interactions amidst the overall dissatisfaction.
TT
Travis Tanner
Jan 4, 2026
2.0
Not helpful at all. 2 guys didn’t know how to run a gift card and they never did figure it out. Several people walking around as we were standing at the counter needing assistance. Customer service could improve dramatically.
JA
Jenny Arriaga
Jan 3, 2026
1.0
I asked for a grilled cheese sandwich and got a tuna salad sandwich. Instead of talking about management moving your water maybe you should pay attention to the orders you’re supposed to be making. Thank you.
AV
Alex Vance
Dec 13, 2025
1.0
Received a very small amount of mac and cheese which was supposed to be a large. Staff acted rude when we politely asked about other issues with the order that were incorrect. Very expensive as well
TL
Tim Lancaster
Nov 24, 2025
4.0
The service and food was delightful, but the cost has increased significantly. That's the only reason they didn't get five stars. Wish it were more affordable for more regular visits.
AR
Alexis Ruelas
Nov 10, 2025
1.0
We've been eating here for about 13 years and it has continued to go down in quality over the years. It has come to the point where we won't eat here for a year and then give it another try and it is just as bad. They will regularly forget side items. They consistently put the wrong bread on the sandwiches. Asking for modifications will be hit or miss if they actually do it correctly. 9 times out of 10 we will get salads that are filled with gross lettuce that no one would ever eat because it is black and slimey. If you order delivery through Panera's website, they won't be able to refund or redeliver food without trying to get Door Dash approval which is frustrating because might as well have ordered through the Door Dash app. We called to get a full refund or redelivery on a completely bad order and we sat on hold for 25 minutes to get an answer. She finally said the dasher would be there in 5-10 minutes and the restaurant is 5 minutes from our house. It still took another 30 minutes. The dasher arrived and said that it wasn't ready and he was waiting. It arrived and 1 sandwich was wrong, 1 had slimey and black lettuce, and both salads again had black and slimey lettuce. You would think having to remake the full order that they would make sure it was good this time. Clearly they think it is too late to give proper lettuce. I'm in awe of how bad that whole experience was. The "manager" who answered was also the same girl Bree mentioned in another past bad review. Overall, we will probaly not continue to eat here again.
Does Panera Bread in Lakewood accept reservations?
No, Panera Bread in Lakewood does not accept reservations.
What are the delivery hours for Panera Bread in Lakewood?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
What meals are served at Panera Bread in Lakewood?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What types of food specialties does Panera Bread offer?
Panera Bread offers specialties such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked breads including artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Can I order food online for pickup or delivery at Panera Bread Lakewood?
Yes, you can order online for rapid pickup or delivery using Panera Bread's official website or mobile app.
What payment methods are accepted at Panera Bread in Lakewood?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa.
What are the opening hours for Panera Bread in Lakewood?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Is there a place nearby where I can get a haircut before or after visiting Panera Bread?
Yes, Great Clips, a hair salon and beauty salon, is located nearby where you can get a haircut.
Are there any health and fitness centers near Panera Bread in Lakewood?
Yes, TITLE Boxing Club Lakewood and iLoveKickboxing - Lakewood, both gyms offering boxing and martial arts classes, are located near Panera Bread.
Where can I find financial services or ATMs near Panera Bread in Lakewood?
Nearby financial services include Bellco Credit Union and FirstBank, both offering ATM services. Additionally, there is a Coin Cloud Bitcoin ATM close to Panera Bread.