Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Customer Service
Feedback highlighted a mix of positive and negative experiences, with some staff being friendly and accommodating, while others were described as rude and unprofessional.
Speed of Service
Many reviews mentioned long wait times in both the drive-thru and for curbside orders, with some customers expressing frustration over the slow service.
Food Quality
Several customers noted that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with their meals.
Management Issues
There were complaints about poor management and lack of oversight, contributing to the overall negative experiences reported by customers.
KM
Kylie Montoya
Jan 1, 2026
1.0
don’t order from here unless you want your entire order wrong, along with no condiments, napkins, straws etc
KE
Kaelyn Eastman
Dec 29, 2025
5.0
Me and my friends went late at night right before they were closing and all we had to pay for all of us was a $100 bill and they didn’t have the means to do the exchange so they just ended up throwing in the free food and drinks instead!!!!!! :) very kind night staff, very grateful <3 I also have a tyke of a dog who like too bark and weren’t rude about it at all!
DS
Damien Stover
Dec 23, 2025
5.0
Had a great short visit tonight at the drive through idk the name of the man taking our order but great guy and food was delish if I could I would rate him alone 6 7 lol great work
JG
Josh Goodwin
Dec 21, 2025
1.0
Very long wait. Use to be affordable and fast. Now expensive and slow. For even lower quality food
SG
Sintea Garcia
Dec 16, 2025
1.0
The last three times i have ordered food from location and my fires were hard and old. Chicken nuggets were also hard and my bread was hard. I have complained through the app each time with no response. I have requested my food be remade and it was still horrible.