Jimmy John's

3.4
233 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7355 W Colfax Ave, Lakewood, CO
80214, United States

Hours

Reviews

3.4
233 reviews
5 stars
111
4 stars
21
3 stars
17
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report rude interactions while others praise friendly and helpful service.

Order Accuracy

Multiple reviews indicate frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While many customers enjoy the freshness and taste of the sandwiches, there are complaints about inconsistent quality, such as hard bread and skimpy portions.

Delivery Issues

Several customers experienced long wait times for delivery, with some orders taking over an hour and others being completely missed.

Pricing Concerns

Customers noted that the prices are high relative to the portion sizes and quality, leading to mixed feelings about value.
  • JJ
    Jaymes
    3 days ago
    2.0
    Tried Jimmy John's for the first time today, I will not be coming back. Try the Charlies in Walmart or a Subway and thank me later. You entirely forgot to include one of my menu items I ordered separately for my sandwich and paid extra for, and rather than ask for the refund, I will leave you with this feedback. Have a great day
  • AG
    Abby L. G.
    Dec 15, 2025
    1.0
    Rude staff. No greeting, just a blank stare at the cash register.I think it was the manager who took my order and he was very unpleasant. Girl who made my sandwich wrapped it and then left to take a phone call instead of taking the extra 0.5 seconds to hand it to me first. Credit card kiosk forces a tip, so I paid $18 for a sandwich combo. Pretty insane
  • PR
    P R
    Dec 4, 2025
    1.0
    Worker was rude. I wasn’t even speaking with her.
  • DD
    Diogenes
    Nov 29, 2025
    4.0
    Wrap was good, the vegetables looked and tasted fresh, which is important. "Have a good one" is a terrible phrase that I don't want to hear ever again and I hear too often from customer service associates.
  • CH
    Carl Haynes
    Nov 2, 2025
    5.0
    Every time I get a sandwich from the store it's always fresh and made well and I'm just grateful that it's always free as long as you mentioned Drake's name it's a free sub anytime with any sub I truly appreciate Drake and all his staff accommodates his wishes with the treatment of all people who order from the establishment they are a great team with great leadership