Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.1
309 reviews
5 stars
115
4 stars
34
3 stars
27
2 stars
21
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for delivery, often exceeding an hour, which is contrary to the brand's 'freaky fast' promise.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared sandwiches.
Staff Attitude
Feedback indicated a mix of pleasant and rude interactions with staff, with some customers noting unprofessional behavior.
Food Quality
Several reviews mentioned stale bread, soggy sandwiches, and overall poor food quality, leading to dissatisfaction.
Delivery Issues
Customers expressed frustration with delivery problems, including wrong addresses and lack of communication regarding order status.
- JTJay T1 day ago2.0I would have to agree with a low ratings of this Jimmy John's. It doesn't really stand up to the Jimmy John's that I've been to before. The food quality is hit or miss and every time I've been there the personnel act like they really don't want to be there...
- RMR MDec 30, 20253.0The kids picked this place. Never been a fan of the bread as it always crunches and flakes everywhere while eating. I want to eat my food not where it.
- PCPreston CalkinsDec 30, 20255.0Great submarine sandwhiches
- DWDenice WrightDec 21, 20252.0Decided to try JJs again after a long time. I ordered#2 added provolone and asked for it to be toasted only to be told they only toast their favorite sandwiches. So I came home pulled my sandwich out of the bag to find a "Tastier Toasted" sticker on it. How dumb. I ended up toasting it myself at home. Why on earth would you tell a customer you can't toast their sandwich unless it is one you think should be toasted?
- CCCARSONCRUZERDec 8, 20251.0Kept staring at my family while eating and it was uncomfortable.