Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Consistency
Many reviews highlighted inconsistencies in food quality, such as missing toppings and melted ice cream.
Pricing Concerns
Several customers expressed dissatisfaction with high prices for items, feeling they did not receive good value.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions and lack of proper hygiene practices among staff.
Positive Experiences
Despite the negatives, some customers praised specific staff members and enjoyed the ice cream treats.
JB
Jay Boyer
Feb 9, 2026
1.0
Got charged 2 extra dollors for an ice cream that was supposed to be .99$ on Mondays
RC
Richard Cranium
Jan 1, 2026
4.0
Smaller location but ice cream is really good. Not my favorite location I'd choose the one on Union.
SR
Sarah Russell
Dec 12, 2025
1.0
I’ve been visiting this DQ for several years as it’s in my neighborhood. Up until about a year ago it was great - the service was friendly and the blizzards were delicious! I went last night with my family and we had brought a coupon with us from a recent mailer. The gal was very unfriendly who greeted us at the window and proceeded to tell us her scanner wasn’t working and I couldn’t use the coupon. There were several cars behind me and I didn’t want to hold up the line to work it out with a manager. Very disappointed in the service and quality recently.
BP
Blake Pilgreen
Dec 9, 2025
5.0
Great treats!
SS
Sandra Schmaderer
Nov 24, 2025
3.0
Was disappointed I could not get chicken strips at the Dairy Queen I stopped at. Too many stores have limited menus.