Business Details
About
Mexican Restaurant
Chipotle Colorado Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
875 reviews
5 stars
425
4 stars
165
3 stars
67
2 stars
50
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and lack of communication.
Food Quality
While some customers praised the food, there were consistent complaints about undercooked rice, small portion sizes, and incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect ingredients.
Atmosphere
The overall atmosphere was described as unwelcoming, with some staff appearing disinterested or irritated.
Positive Experiences
Despite the negative feedback, there were a few positive reviews praising specific staff members and good food experiences.
- DPDon Prigel2 days ago5.0I order on the app. They are usually right on time, but I waited 10 minutes after my designated time. I was not the only one waiting. Not certain what happened. The crew was cordial but not apologetic.
- GDGabriel DavisNov 15, 20251.0Food was disgusting, chicken was burnt , hard, chewy, worst chipotle I’ve had in a long time . Not coming back . Wasted $13, and I’m still hungry. Went up the counter to talk about it , everyone just looked me, then I finally said “ all three of you have made eye contact with me, will somebody do something ,” then someone came up. I explained my dissatisfaction, asked for new chicken and they gave me the same burnt chicken , wouldn’t give me a refund . They did not care whatsoever. Genuinely mad at myself I wasted $13 here . I would’ve been happier and fuller with nothing.
- GGGrapesOct 27, 20251.0This chipotle SUCKS. I always go to the one on Youngfield St instead because the staff is SO friendly and the food is fire. Give them your love. Anyways this chipotle always has people who don’t speak English making the orders, I don’t have a problem with people who can’t speak English but when they just stare at you confused after you ask for your item 5 times and then repeat taco? Back at you, they need to be working a different position. Customers should not have to try to overcome a language barrier just to order their food. The staff here is always really rude too, if I ask for extra rice they just give me a dirty incredulous look and then sprinkle in a portion of half a scoop. It’s rice stop being so stingy. I hate coming here because I feel like they’re angry at you for trying to order food. Only positive experience is the sweet girl on cashier who has cute makeup and lashes with tattoos, you’re amazing. Also their fountain drinks are always flat or don’t have enough syrup, CONSISTENTLY. Please go to the Youngfield st one, they have amazing staff and management.
- TDTerry DominoOct 24, 20255.0Picked up takeout for 4. Every order was perfect, no mixups. We like the variety and our celiac sufferer loves knowing they have a lot of options besides the burrito tortilla they can't eat.
- EEedweltyOct 17, 20253.0My burrito was good but my friends burrito bowl was done with meat that was hard as a rock. He will not be back. I feel bad since I suggested it.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Colorado Mills?
Chipotle Mexican Grill at Colorado Mills is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lakewood, CO?
It is located at 14255 W Colfax Ave, on the service road loop around Colorado Mills Mall, Lakewood, CO 80401.
Does Chipotle Mexican Grill at Colorado Mills offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill at Colorado Mills online?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services for events and groups.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, the Chipotle Mexican Grill at Colorado Mills welcomes LGBTQ customers.
Can I use Chipotle Rewards to earn free food at the Colorado Mills location?
Yes, by signing up for Chipotle Rewards you can earn exclusive offers and free food at this location.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby dining options include Pieology Pizzeria for pizza, Which Wich for sandwiches, Pei Wei for Asian cuisine, and Cinnabon for desserts.
Are there nearby services or stores that visitors of Chipotle Mexican Grill might find useful?
Yes, nearby you can find Aspen Dental and Emergency Dentist 24/7 for dental care, Starbucks for coffee, and retail stores like SKECHERS Factory Outlet and GameStop in Colorado Mills Mall.