Chipotle Colorado Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting a lack of customer service skills and poor attitudes.
Food Quality
There were numerous complaints about food quality, including undercooked rice, burnt chicken, and incorrect orders, leading to dissatisfaction among patrons.
Portion Sizes
Many reviews mentioned consistently small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
Several customers noted that the restaurant was often messy, with dirty tables and a lack of attention to cleanliness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences with food quality at times.
TM
T M
Dec 30, 2025
2.0
The young girl at the beginning really had a attitude and put me into a bad mood with no reason. I think it would be better to greet your customers or at least ask bowl or burrito? The food is good but the service made it taste crappie! And the burning man music? Seriously!
LG
Lew Gaskell
Dec 27, 2025
3.0
Stopped in a little later. Place was a little messy. They were running low on food. They were missing some items and clearly weren't going to make anything fresh to replace it.
Somebody was sleeping the floors which is good but all the tables were messy.
Had a burrito and it was fine but they were just missing a bunch of items like brown rice and a few other salsas.
AM
Angela Morley
Dec 22, 2025
2.0
Not happy. This is the first time doing a mobile order here. Go to pick up my bag, and the checkout girl ignores me, she's checking other people out! After she checked out two people, I literally had to go behind their counter and grab the food myself. 12 hours later after eating the food, I got very sick and was vomiting. That's the only thing I ate that whole day, so I know it was their food. I lost a day of work today because of this, and I'm still trying to recover from the sick feeling.
TT
Tierce Taylor
Dec 19, 2025
5.0
The hispanic girl with braces was so friendly, even though I came in 3 minutes after close 😅
DP
Don Prigel
Nov 22, 2025
5.0
I order on the app. They are usually right on time, but I waited 10 minutes after my designated time. I was not the only one waiting. Not certain what happened. The crew was cordial but not apologetic.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Colorado Mills?
Chipotle Mexican Grill at Colorado Mills is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lakewood, CO?
It is located at 14255 W Colfax Ave, on the service road loop around Colorado Mills Mall, Lakewood, CO 80401.
Does Chipotle Mexican Grill at Colorado Mills offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill at Colorado Mills online?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services for events and groups.
Is Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, the Chipotle Mexican Grill at Colorado Mills welcomes LGBTQ customers.
Can I use Chipotle Rewards to earn free food at the Colorado Mills location?
Yes, by signing up for Chipotle Rewards you can earn exclusive offers and free food at this location.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill?
Nearby dining options include Pieology Pizzeria for pizza, Which Wich for sandwiches, Pei Wei for Asian cuisine, and Cinnabon for desserts.
Are there nearby services or stores that visitors of Chipotle Mexican Grill might find useful?
Yes, nearby you can find Aspen Dental and Emergency Dentist 24/7 for dental care, Starbucks for coffee, and retail stores like SKECHERS Factory Outlet and GameStop in Colorado Mills Mall.