Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.
Food Consistency
Food quality is inconsistent, with reports of cold, undercooked, or incorrect orders, alongside some positive mentions of fresh and hot food.
Operational Issues
Frequent complaints about running out of key menu items, slow service, and issues with order accuracy.
Cleanliness
The dining area and restrooms are generally reported as clean, contributing positively to the overall experience.
Value Perception
Customers express dissatisfaction with rising prices and perceived value, particularly regarding portion sizes and quality.