Arby's

4.0
1523 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11611 W Colfax Ave, Lakewood, CO
80215, United States

Hours

Reviews

4.0
1,523 reviews
5 stars
675
4 stars
436
3 stars
221
2 stars
76
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees who provided exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with cold or poorly prepared food.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

Customers generally appreciated the quick service, although some noted long wait times during busy periods.
  • MH
    Michelle Hahn
    5 days ago
    4.0
    Nice to order using a person. Polite and helpful customer service. Clean restaurant
  • CA
    Cheryl Arensmeyer
    Jan 5, 2026
    1.0
    I am traveling and went thru the drive up. I asked for mayo with my meal. My bag was pretty much thrown to me. I was handed my drink. Window closed. I realized I wasn't given my shake. Back thru drive up. I was handed my shake. I get back to eat my meal at the hotel. No mayo. No napkins, fries are stale. I will not be eating here again. Poor customer service!!!
  • KL
    Kenneth Liang
    Dec 22, 2025
    5.0
    Evening shift is always on top of it 🫡
  • MR
    Mel Ruiz
    Dec 16, 2025
    4.0
    Not terrible for fast food. Door dashed so can't rate service or vibe. Shake was great.
  • AA
    Amber Fuentes (Amber)
    Dec 15, 2025
    5.0
    Very quiet. Excellent food and staff are very friendly. They even have a bell you can ring by the door if you enjoyed your experience there.