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Arby's

4.0
(1526 reviews)
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Business Details

11611 W Colfax Ave, Lakewood, CO
80215, United States
(303) 233-0447
http://www.arbys.com/locations/us/co/lakewood/11611-w-colfax-ave/store-266
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11611 W Colfax Ave, Lakewood, CO
80215, United States

Hours

Reviews

4.0
1,526 reviews
5 stars
674
4 stars
438
3 stars
221
2 stars
76
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers praising the helpfulness and politeness of employees.

Food Quality

Inconsistencies in food freshness and quality were noted, with some customers receiving cold or poorly prepared items.

Cleanliness

The restaurant is often described as clean, contributing positively to the overall dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Management

Some customers highlighted positive experiences with management, particularly praising specific managers for their excellent service.
  • JJ
    James
    Feb 19, 2026
    1.0
    Ok wheres the chicken?? Other locations have it.
  • RM
    Ron Mangum
    Feb 10, 2026
    1.0
    I am a arbys life time cx this by far as worse experience mgr Jessica should be fired asap came here 3xs in 3 days sandwich matt was slimy She was real rude. Light skin mgr the day before was very nice. Gave me half full au jus
  • KG
    Kyler Gonzales
    Jan 16, 2026
    4.0
    Staff was friendly and order came out in a timely manner
  • MH
    Michelle Hahn
    Jan 7, 2026
    4.0
    Nice to order using a person. Polite and helpful customer service. Clean restaurant
  • CA
    Cheryl Arensmeyer
    Jan 5, 2026
    1.0
    I am traveling and went thru the drive up. I asked for mayo with my meal. My bag was pretty much thrown to me. I was handed my drink. Window closed. I realized I wasn't given my shake. Back thru drive up. I was handed my shake. I get back to eat my meal at the hotel. No mayo. No napkins, fries are stale. I will not be eating here again. Poor customer service!!!
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Brand Certified Facts from Arby's

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