TA
Timothy Hofstadter (Phobos Anomaly)
Nov 29, 2025
A very disappointing experience. I normally don't post negative reviews and I'm rather forgiving of a lot of things, but the number of mistakes in such a short amount of time really prompted me to review, if only so the GM of this location can see the feedback and perhaps find areas to improve.
Firstly, the young man operating the drive through had no sense of customer service or friendliness. His tone was disinterested, cold, dismissive and of flat affect. I've worked fast food many times so I know it can be soul sucking but you must do your best. Had I not reminded him of my drink, he wouldn't have handed it to me.
Secondly, I ordered a gyro, with gyro meat, the receipt and drive thru screen confirmed this selection, but I received a gyro full of turkey instead. That said, I enjoyed it and it was well assembled and tasty, but distinctly not what I ordered.
Overall, I think this location could benefit from a focus on order accuracy and customer service. That kind of attention to detail is what attracts loyal return customers.