Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Food Quality
There were numerous complaints about food being cold, not fresh, or poorly prepared, with some customers expressing dissatisfaction with the overall taste.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly while others were reported as rude or dismissive.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Availability Issues
Customers expressed disappointment over the unavailability of key menu items, particularly roast beef, which is a signature offering.