Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.
Order Accuracy
A significant number of customers reported issues with missing items and incorrect orders, particularly in the drive-thru.
Cleanliness
Several reviews mentioned poor cleanliness in the dining area and bathrooms, with some customers having to clean tables themselves.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and incorrect orders, leading to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the play area for children.
EL
Elijah Lagae
Feb 22, 2026
3.0
ordered a large iced caramel macchiato for 5$, and it did not appear how it does in the picture, and tasted like a caramel latte, not creamy like the iced macchiato does at other McDonald’s. They were speeding through cars in the drive thru which is appreciated, but at the expense of quality it seemed, which is disappointing when they are charging Starbucks like prices for the drinks.
YS
Yorddy Salazar
Feb 14, 2026
1.0
Eh estado en muchas tiendas de macdonald’s pero ninguna como está esto es lo
Peor se demoraron más de 1 hora para darme mi pedido y me lo dieron a medias , la comida muy mala la carne de la hamburguesa súper seca , la salsa de la hamburguesa estaba muy mal no volveré a esta tienda es la peor
JM
Jessica Marks
Feb 9, 2026
1.0
Found semen in my burger and I told the manager, but they didn't believe me.
SR
Shelley Ryan
Jan 29, 2026
1.0
If you are looking for friendly service, do not stop at the Lafayette McDonalds. The woman in the drive thru, taking orders was beyond rude. The woman at the second window, shoved my food into my hand and said “Here”. The food was just warm.
FF
FYI
Jan 18, 2026
1.0
Every time I am assigned a delivery here, the employees act like I am invisible and completely ignored me. They keep the orders behind the counter to get cold while I am standing at the counter for 20 minutes. You wonder why people get pissed off?
I seriously hate delivering your food for you. You have messed with my pay so much. Simply handing over a bag of food is too much for you? I try to be as professional as possible but I need to yell or walk back into the kitchen in order to get any sort of acknowledgement!!!
After literally 20 minutes of waiting at the counter with zero service, I finally see the order just sitting behind the counter for God knows how long. How inconsiderate and just straight ignorant can you be?
Some of these people have been there for years and years and they still can't compitently interact with customers. Your store consistently sucks. One would think with after all those years of experience you wouldn't be so terrible at your job. Amazing
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