McDonald's

3.4
1407 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
399 N Hwy 287, Lafayette, CO
80026, United States

Hours

Reviews

3.4
1,407 reviews
5 stars
478
4 stars
287
3 stars
240
2 stars
111
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers noting rudeness and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and incorrect preparation.
  • AT
    Adam townson
    5 days ago
    5.0
    The manager at this location is the nicest and most genuine individual every time I'm in he goes out of his way to let the customers know that he cares even me if I ever have an issue or a concern he's takes careful consideration and addresses my issue with a happy positive and polite attitude I'm always happy to see him and I appreciate his time
  • JF
    Jesse F
    5 days ago
    1.0
    15 minutes for a bacon, egg, and cheese biscuit. There was 1 car in the drive through and nobody in line. 15 minutes for one sandwich. I'll never be back to this location again.
  • CC
    chqcolate
    Nov 12, 2025
    4.0
    it’s cheap if you get the right things, reasonable quality, and up to par service. i like how you can just order everything on a kiosk and you get your food. workers are friendly but not overly, which is nice. not much more to say
  • JA
    Jake Anderson
    Oct 29, 2025
    1.0
    Waited 10 mins out side for my online order, had to go inside about 8 employees standing in the back not doing anything, multiple people waited on there food for awhile in the lobby. mean while im standing at the counter waiting to get helped. Finally get my food most of it barely warm.
  • CP
    Carrie Peters
    Oct 29, 2025
    2.0
    Everything is on the electronic system and staff is not following with the upkeep. I had to wait for someone to acknowledge my presence standing at the front counter well over 5 minutes I ordered because the receipt printer was empty and I didn't receive a receipt with my order number. Once we got our order it was the wrong food, then when we got our new order we were missing items. Maybe they need more staff during their morning rush!?!?!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lafayette, CO?

McDonald's in Lafayette, CO is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, seven days a week.