Customer experiences with service quality were mixed, with some praising friendly staff while others reported slow service and mistakes in orders.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and perceived upselling practices, feeling that the value for money was lacking.
Product Quality
While ice cream and treats received positive feedback, there were complaints about incorrect orders and limited food options.
Cleanliness
The cleanliness of the location was noted positively by some, but others reported issues with dirty tables and overall hygiene.
CO
Cameron Oliver
Feb 13, 2026
1.0
Spent over $8 for a MEDIUM blizzard the size of my hand. There is a reason why this place is going downhill so abruptly. Spend your hard earned money elsewhere. On top of that they ask you for a tip now ON TOP OF $8 for 6 bites of ice cream
Oh and ON TOP OF THAT. They charge $2.19 for a pup cup when even Arbys gives them out for free. Do better.
You guys are doing it ALL WRONG.
ML
Mike Lujan
Feb 9, 2026
5.0
They always take care of me. I get the pretzels with cheese and extra salt.
JJ
joe
Jan 26, 2026
1.0
Slow and costumer service was bad
JO
John Owens
Jan 7, 2026
1.0
Not only are their plain ice cream cone prices very price, when using your credit card they are FORCING to input your card REQUESTING A TIP or not before you get your order!
TIPS FOR DRIVE UP SERVICE.
AA
abbyc
Oct 2, 2025
5.0
The staff here is great and they give dogs either a pup cup or a dog treat! The confetti dipped wasn't the best but fun to try. Love trying the new dipped cone flavors.
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