Chipotle Mexican Grill

3.6
974 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Lafayette Crossings is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
548 W South Boulder Rd, Lafayette, CO
80026, United States

Hours

Reviews

3.6
974 reviews
5 stars
414
4 stars
208
3 stars
75
2 stars
73
1 star
204

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and tables, leading to disappointment.

Service Quality

Service was inconsistent, with some staff being friendly while others were reported as rude and unhelpful.

Food Quality

Customers frequently mentioned issues with food quality, including small portions, incorrect orders, and overcooked ingredients.

Management Issues

Several reviews highlighted poor management practices, including disorganization and lack of training for staff.

Customer Experience

Overall customer experiences varied widely, with some praising the food and staff while others expressed frustration with service and food quality.
  • DV
    Deyanira Valle
    Nov 17, 2025
    5.0
    Food is fresh and delicious! Kind staff, my kindergartner just had a fundraiser at this location and they were great! Thank you for the support to Sanchez we need it!!
  • SG
    Stephanie Gonzalez
    Nov 14, 2025
    1.0
    This chipotle has become a joke. The customer service is not there. The atmosphere is definitely not there. The portions are nowhere. You asked for extra rice or extra beans and they barely pour any portions and when they do, I physically seen them taken out of my plane and put it back in the pot Fully unsanitary. Service was nowhere, giving me attitude as well
  • JK
    Josh Kraber
    Nov 12, 2025
    1.0
    Absolute garbage customer service from their team, mainly the online order counter. The girl and boy working asked the name on my order multiple times, and told me it would be an additional 10 minutes (I’d been waiting for 8 minutes at this point). 22 minutes had elapsed as I’m literally staring at them, waiting for my order. I finally go up and ask for the third time what the ETA on my order was, and they acted like they had no recollection of our prior encounters. They just put my order on the rack without informing me. I figured something was up as they kept looking and smirking at me, laughing between the two because I was unaware my order was ready. They were finding it hilarious that they didn’t tell me, and were seeing how long it took me to notice. Absolute childish behavior. 11/12/25 around 5:30PM
  • WM
    William Moreno
    Nov 8, 2025
    3.0
    This chipotle ia the local one we most frequent, and so this may be the exception not the rule. The food quality is good, but portions are so small. We repeatedly have to asK for more black beans. Im not talking about addions or extra meat... black beans. If the prices were cheaper, this would be acceptable. Also, I have seen "leadership" scold their employees here. Idk if that is policy, but I don't want to see that when im buying food, wrong or right, policy or not.
  • CK
    Carleen Kreutzer
    Oct 26, 2025
    1.0
    We went into this Chipotle on Saturday evening.When we walked in absolutely filthy, the floors were dirty.The tables were there the as we walked up to the counter.The food in front of us was try and an absolute mess.What's even worse. The kitchen was dirty.That was food everywhere, very disappointed.Usually the Chipotle are clean that's why we go in there.But this one was very, very dirty.We turned around and walked out. I would be afraid of the health department if I was the manager.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Lafayette Crossings offer?

They serve fast-casual Mexican food such as burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Lafayette?

It is located at 548 W South Boulder Rd, in the Coal Creek Shopping Center, Lafayette, CO 80026.