Food Quality
Customers generally enjoyed the food, with many praising specific items like the beef and cheddar, curly fries, and new sliders, although some noted inconsistencies in portion sizes and freshness.
Customer Service
The staff received high marks for friendliness and efficiency, with many reviews highlighting excellent service experiences.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders, which detracted from their experiences.
Operational Issues
There were complaints about slow service during busy times and inconsistent hours of operation, with some customers turned away before closing time.