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Arby's

3.7
(479 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4806 Larimer Pkwy, Johnstown, CO
80534, United States

Hours

Reviews

3.7
479 reviews
5 stars
207
4 stars
105
3 stars
60
2 stars
32
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor order handling.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals while others received cold or poorly prepared items.

Speed of Service

Service speed varies significantly; some customers experienced quick service while others faced long waits.

Cleanliness

Cleanliness of the restaurant is generally noted positively, though some reviews mentioned dirty tables and bathrooms.

Order Accuracy

Frequent issues with order accuracy reported, with many customers receiving incorrect items or missing components.
  • JB
    Jon Batdorf
    Feb 1, 2026
    5.0
    Amazing customer service! The two guys working the store were very professional and quick with the order! Good job!
  • SZ
    Scotti Zahn
    Dec 25, 2025
    5.0
    Shake machine was down so not able to have any of the wonderful shakes.
  • RW
    Robert Ward
    Dec 18, 2025
    1.0
    I went through the drivethrough and ordered a medium combo meal. The employee informed me that they were out of medium fry containers so I said "okay, can you just put the frys in something else?" And he informed me that he wouldn't and that if I wanted to order food I was required to upgrade all my meals to large combos. So because they hadn't ordered enough fry containers I was expected to pay extra to make up for their mistake. I gladly took my business elsewhere.
  • JJ
    Josh
    Nov 28, 2025
    5.0
    Food was good. Staff was friendly and quick to assist. Restaurant dine in area was clean.
  • AK
    Andrew Kaplan
    Nov 21, 2025
    5.0
    Had a rough day , the staff turned that around for me. Thanks!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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