Papa Johns Pizza

3.3
162 reviews
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Business Details

9245 S BROADWAY, Highlandsranch, CO
80129, United States
(303) 683-7272
https://locations.papajohns.com/united-states/co/80129/highlandsranch/9245-s-broadway
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Highlandsranch, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Highlandsranch pizza for any occasion. Call us for pizza delivery in Highlandsranch or stop by 9245 S BROADWAY for carryout to order the best pizza in Highlandsranch, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9245 S BROADWAY, Highlandsranch, CO
80129, United States

Hours

Reviews

3.3
162 reviews
5 stars
67
4 stars
19
3 stars
17
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude and unhelpful interactions.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor quality of food.

Delivery Issues

Numerous customers experienced long delivery times, incorrect deliveries, and cold food upon arrival.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, many reported undercooked or poorly made items.

Positive Experiences

A number of customers expressed satisfaction with the pizza and service, highlighting specific employees for their exceptional service.
  • RR
    Ryan
    Dec 7, 2025
    1.0
    As someone who’s worked in multiple fast food restaurants and service industry restaurants, this is the most lazy pizza cutting I’ve ever seen in my life. A toddler or someone high out of their mind would’ve done this. This is so sloppy. Edit: I called and spoke to the manager. They could not have sounded more annoyed or care less. They claimed they offered a refund. Time will tell in several business days.
  • BC
    Big Chief
    Nov 30, 2025
    5.0
    Greg had great customer service and was very helpful with my door dash order.
  • KH
    Kaylee Harrington
    Nov 1, 2025
    1.0
    Absolute worst customer service I’ve ever experienced. The manager of this location should not be manager. They cancelled my large party order without notifying me and when I called to ask where the delivery guy was, the manager said “We are too busy to accommodate your order.” Even though I did plan ahead in their app, ten hours prior to delivery time they just decided to cancel the order and not call me. I had lots of people at my party waiting for pizza. The manager didn’t even apologize or ask how can I make this right. Very rude and disappointing. Will not be ordering from this branch again. If you need pizza for events I highly recommend going somewhere else!!
  • MS
    Mike Slavicz
    Oct 31, 2025
    1.0
    We ordered online with no expectation our order would take two hours. We contacted customer service online multiple times with no service received asking to cancel if it would actually take that long. Delivery actually took three hours instead of the estimated two hours which did us no good for dinner. Wot be ordering from this location again
  • JJ
    Josh
    Oct 31, 2025
    1.0
    We actually didn’t not get our food. We ordered at 430. Got there at 5 waited till after 6 only to be told it would take another 90 minutes
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Highlandsranch, CO?

Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does Papa Johns Pizza in Highlandsranch offer takeout service?

Yes, the takeout hours are from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.