Wingstop

3.0
326 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Highlands Ranch. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
9559 S University Blvd Unit 106, Highlands Ranch, CO
80126, United States

Hours

Reviews

3.0
326 reviews
5 stars
112
4 stars
46
3 stars
22
2 stars
30
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, such as undercooked wings, soggy fries, and incorrect seasoning.

Management Concerns

Several customers expressed dissatisfaction with management, citing rude behavior and lack of responsiveness to complaints.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food when it was prepared correctly.
  • DM
    Daniel Mathieux
    Dec 28, 2025
    2.0
    It would be great if the employees spoke English. Everything took twice as long because the counter help needed to ask another employee for help translating what the customers wanted.
  • CC
    Cam
    Dec 20, 2025
    1.0
    I placed an order online, and immediately called the store within 10 seconds of placing it, because I wanted to push back the pickup time by 30 minutes. The guy that answered the phone said “nah, we already dropped them but we can hold on to them for you” as if 1.) They got the order and started cooking that quickly and 2.) They don’t have any other orders those wings could be used for? I’ll find a new place to order wings from if that’s the type of service given
  • LC
    Logan Crum
    Dec 6, 2025
    1.0
    They screwed up my entire order. I wish it had been switched because then there would be an excuse, but all of the tickets very clearly our correct orders on them. Reading through the reviews it looks like this is a common issue here. Wish I had read that before ordering.
  • CJ
    Claire Janet
    Nov 23, 2025
    2.0
    Food never ready on time when you order pickup. I would order your pickup and set it for 15-30 min before you even get there.
  • IB
    Isaac Balajadia
    Oct 9, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service! I had an awesome experience at Wingstop! The staff were super friendly, professional, and quick with service. My order came out hot, fresh, and just the way I wanted it. You can really tell they care about their customers. Definitely one of the best Wingstop locations I’ve been to — I’ll be coming back for sure! 🍗🔥

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.