Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
812 reviews
5 stars
216
4 stars
162
3 stars
105
2 stars
74
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Customers frequently reported issues with food quality, including cold items, stale buns, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Staff Attitude
Mixed feedback on staff attitude, with some praising friendliness while others described rudeness and lack of professionalism.
- GGGhostpiJan 4, 20261.0Walking up to the register was not greeted, was stared at but not helped. All the employees were just standing talking the entire time in the restaurant not cleaning nor wanting to take our order. Had to walk away from the counter and come back in order to get helped. Gave my order then was stared at not asking if I wanted the meal or anything else. There was still Christmas playing very loudly not only you could the music the employees were playing behind the register.
- BBBrandonNov 12, 20251.0Dive through attendant told me they charge for ranch now. No way to add it on my order through the app. Done with Wendy's.
- RHRaymond HammondOct 6, 20255.0Fast service food was hot thank you
- LGLisa GintherOct 5, 20251.0If a customer asks for a salad with an ingredient taken off, the customer needs to be told that the salad is premade and the ingredients will be picked off so that the customer can make informed choices. Many people have severe allergies and intolerances and just taking off an ingredient will not suffice. Y'all can literally put people in the hospital by not informing them I ordered my salad with no cheese and nothing was mentioned to me about the cheese being on the salad but picked off, a fact I had not learned until after I arrived home to eat the salad. Had I known that, I would have just not ordered the salad in the first place.
- SWSpencer WhiteSep 27, 20255.0Best Wendy’s in the area. Hands down they meet all corporate standards. The staff is great at their jobs and very friendly. The Managers are also very cool. Make sure to use the app.
Frequently Asked Questions About Wendy's
Is Highlands Ranch Pkwy & Hepburn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Is this Wendy's location currently open?
Yes, this Wendy's at Highlands Ranch Pkwy & Hepburn is open and committed to serving customers daily.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online for pickup or delivery?
You can order online via the Wendy's app or website at order.wendys.com by selecting this location and choosing your items.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How do I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page or Customer Satisfaction Survey, or call the location directly at (720) 348-2906.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant and online. You can also check your gift card balance through their website.
What are some nearby dining options around this Wendy's?
Nearby dining options include Noodles and Company for pasta, Code Poke for Asian poke bowls, Corner Bakery Cafe for sandwiches, and Dave's Hot Chicken for chicken dishes.
Are there nearby banks and financial services near this Wendy's?
Yes, KeyBank, Chase Bank, and Bank of America Financial Center are close by, useful for banking needs while visiting the area.
What medical facilities are located near this Wendy's?
Nearby medical centers include Kaiser Permanente Highlands Ranch Medical Office and several doctors such as Angela Maria Rosetti, MD, and Mary Elizabeth Guese, MD at Kaiser Permanente.