Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
810 reviews
5 stars
216
4 stars
161
3 stars
105
2 stars
74
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Temperature
Many reviews mentioned receiving cold or improperly cooked food, including cold fries and stale buns.
Cleanliness
The restaurant was noted for being clean, but some customers reported dirty tables and unsanitary conditions.
Staff Attitude
While some staff were praised for being friendly and helpful, others were described as rude or unprofessional.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong substitutions.
- BBBrandonNov 12, 20251.0Dive through attendant told me they charge for ranch now. No way to add it on my order through the app. Done with Wendy's.
- RHRaymond HammondOct 6, 20255.0Fast service food was hot thank you
- LGLisa GintherOct 5, 20251.0If a customer asks for a salad with an ingredient taken off, the customer needs to be told that the salad is premade and the ingredients will be picked off so that the customer can make informed choices. Many people have severe allergies and intolerances and just taking off an ingredient will not suffice. Y'all can literally put people in the hospital by not informing them I ordered my salad with no cheese and nothing was mentioned to me about the cheese being on the salad but picked off, a fact I had not learned until after I arrived home to eat the salad. Had I known that, I would have just not ordered the salad in the first place.
- SWSpencer WhiteSep 27, 20255.0Best Wendy’s in the area. Hands down they meet all corporate standards. The staff is great at their jobs and very friendly. The Managers are also very cool. Make sure to use the app.
- JWJay WeedSep 9, 20251.0Went through the drive through. We ordered our food. We got cold fries, cold chicken nuggets. I have prepared hamburgers almost cold. We did not check our food before leaving. We just started going down the road. What happened to going through the drive through and getting good food. Instead, they just give you what they don't want or overmade.
Frequently Asked Questions About Wendy's
Is Highlands Ranch Pkwy & Hepburn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Highlands Ranch, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Highlands Ranch, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (720) 348-2906.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Highlands Ranch Pkwy & Hepburn Wendy’s serve breakfast?
Yes, this Wendy’s location in Highlands Ranch, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Is this Wendy's location currently open?
Yes, this Wendy's at Highlands Ranch Pkwy & Hepburn is open and committed to serving customers daily.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online for pickup or delivery?
You can order online via the Wendy's app or website at order.wendys.com by selecting this location and choosing your items.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How do I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page or Customer Satisfaction Survey, or call the location directly at (720) 348-2906.
Are Wendy's gift cards available at this location?
Yes, gift cards are available in-restaurant and online. You can also check your gift card balance through their website.
What are some nearby dining options around this Wendy's?
Nearby dining options include Noodles and Company for pasta, Code Poke for Asian poke bowls, Corner Bakery Cafe for sandwiches, and Dave's Hot Chicken for chicken dishes.
Are there nearby banks and financial services near this Wendy's?
Yes, KeyBank, Chase Bank, and Bank of America Financial Center are close by, useful for banking needs while visiting the area.
What medical facilities are located near this Wendy's?
Nearby medical centers include Kaiser Permanente Highlands Ranch Medical Office and several doctors such as Angela Maria Rosetti, MD, and Mary Elizabeth Guese, MD at Kaiser Permanente.