Wendy's

2.6
662 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9485 S. University Blvd., Highlands Ranch, CO
80126, United States

Hours

Reviews

2.6
662 reviews
5 stars
156
4 stars
71
3 stars
78
2 stars
48
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews highlighted problems with food quality, including cold, stale, or improperly cooked items.

Cleanliness

While some customers noted a clean dining area, others reported unsanitary conditions and food safety concerns.

Friendly Staff

Several customers praised the friendliness and helpfulness of the staff, especially during busy times.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
  • JB
    John Burke
    Nov 2, 2025
    5.0
    I frequent this Wendy's location and have been impressed with the accuracy of my orders and the quality of the food. Additionally, the restaurant has always been clean inside when I visited. As a former manager of this restaurant, exiting in 2012, I had been displeased with the food quality and cleanliness until the current ownership/management took charge. Thank you for bringing this Wendy's back to a place I actually want to eat at. I took pride in the way I ran the restaurant and it is evident current ownership / management does too.
  • PK
    Paul Kovacic
    Oct 30, 2025
    5.0
    This Wendy’s consistently knocks it out of the park! They’re fast, friendly, and the food is great.
  • CD
    Chezra Delaine
    Oct 5, 2025
    2.0
    I was short on time so I placed a mobile order so that it would be ready when I arrived of course it was not. I ended up waiting 10 minutes. Got disgusting coffee got cold fries and got horrible service. I will not be returning and it’s very unfortunate because it is the only fast food Spot in the area of that shopping center that is open on Sundays
  • KG
    katie gerlach
    Oct 3, 2025
    1.0
    Drive thru order- no receipt to prove-they sent me on my way with no chicken nuggets in my children's kids meal. The job can't be that difficult-and the phone doesn't even work for the store to contact them. That has to be against some sort of service code/standard. Ridiculous.
  • AL
    Alec Lapadakis
    Sep 15, 2025
    5.0
    We went during lunchtime, tons of kids eating from school dining room was clean, nuggets were fresh and crispy. Gentleman behind the counter even gave me half and half for my root beer 🍺, the woman cleaning the dining room had smile on her face for the customers. Always nice to see happy employees. Def one of the better Wendy's if been too.

Frequently Asked Questions About Wendy's

Is 9485 S. University Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.