Panera Bread

3.5
465 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Highlands Ranch is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9579 S University Boulevard, Highlands Ranch, CO
80126, United States

Hours

Reviews

3.5
465 reviews
5 stars
184
4 stars
95
3 stars
65
2 stars
33
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, disorganization, and long wait times for orders.

Cleanliness

Many reviews highlighted the restaurant's cleanliness issues, with dirty tables, floors, and unsanitary conditions noted frequently.

Food Quality

Customers expressed disappointment with the food quality, citing issues with portion sizes, incorrect orders, and declining taste.

Pricing Concerns

Several reviews mentioned that the prices are too high for the portion sizes and quality of food received.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
  • KS
    Krista Strunc
    Dec 11, 2025
    1.0
    We came in to use a gift card only to be told, oh sorry, our system isn’t accepting gift cards or members numbers. The manager appreciated our concern but couldn’t do anything about it. Seems unfair at the very least that we’ve paid Panera $25 for a gift card and can’t use it.
  • IM
    Iyar Mamis
    Nov 12, 2025
    5.0
    Thank you Derek!!! 10out10
  • BM
    Brandi McMichael
    Nov 6, 2025
    1.0
    The sign said cash only, but the kiosk was working, so I placed my order there. Not a single employee greeted or acknowledged me the entire time. My lunch sat on the counter for quite a while before I finally went up to ask if it was mine—only to be met with an annoyed look. As I walked away, I overheard the same employee complaining that she needed a day off. Panera used to feel so warm and welcoming, but this visit felt the opposite—almost like stepping into the twilight zone.
  • RB
    Rhonda B
    Nov 3, 2025
    1.0
    My husband ordered soup and sandwiches for me to pick up. I asked who I assumed was the manager if she had an order for me and she looked at the screen and said no. I called my husband to make sure of the location and he said he received an email saying it was ready. I then told the same lady what my husband said and she then told me to see the cashier. I was there longer than I needed to be. His sandwich and soup was fine but I had ordered tomato basil bread and soup but received more like Italian bread. I’ve had their tomato basil bread and it definitely wasn’t that. Also I received more like 1/4 of a sandwich instead of 1/2. I felt like the employees were not happy. Seemed disorganized and no one ever smiled. Not sure if I’ll be going back there again.
  • CG
    Cathy G
    Oct 4, 2025
    1.0
    I can't eat here anymore. The restaurant is so dirty. It also smelled like they had a sewage backup. Crumbs all over the floor, benches and seats. The handle of the creamer was sticky. Maybe they are understaffed from corporate change but they lost this customer.

Frequently Asked Questions About Panera Bread

Does Panera Bread Highlands Ranch accept reservations?

No, Panera Bread Highlands Ranch does not accept reservations.

What are the operating hours for Panera Bread Highlands Ranch?

Panera Bread Highlands Ranch is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM.