CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Highlands Ranch is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including rude staff, disorganization, and long wait times for orders.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty tables, floors, and unsanitary conditions noted frequently.
Food Quality
Customers expressed disappointment with the food quality, citing issues with portion sizes, incorrect orders, and declining taste.
Pricing Concerns
Several reviews mentioned that the prices are too high for the portion sizes and quality of food received.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
KS
Krista Strunc
Dec 11, 2025
1.0
We came in to use a gift card only to be told, oh sorry, our system isn’t accepting gift cards or members numbers. The manager appreciated our concern but couldn’t do anything about it. Seems unfair at the very least that we’ve paid Panera $25 for a gift card and can’t use it.
IM
Iyar Mamis
Nov 12, 2025
5.0
Thank you Derek!!! 10out10
BM
Brandi McMichael
Nov 6, 2025
1.0
The sign said cash only, but the kiosk was working, so I placed my order there. Not a single employee greeted or acknowledged me the entire time. My lunch sat on the counter for quite a while before I finally went up to ask if it was mine—only to be met with an annoyed look. As I walked away, I overheard the same employee complaining that she needed a day off.
Panera used to feel so warm and welcoming, but this visit felt the opposite—almost like stepping into the twilight zone.
RB
Rhonda B
Nov 3, 2025
1.0
My husband ordered soup and sandwiches for me to pick up. I asked who I assumed was the manager if she had an order for me and she looked at the screen and said no. I called my husband to make sure of the location and he said he received an email saying it was ready. I then told the same lady what my husband said and she then told me to see the cashier. I was there longer than I needed to be. His sandwich and soup was fine but I had ordered tomato basil bread and soup but received more like Italian bread. I’ve had their tomato basil bread and it definitely wasn’t that. Also I received more like 1/4 of a sandwich instead of 1/2. I felt like the employees were not happy. Seemed disorganized and no one ever smiled. Not sure if I’ll be going back there again.
CG
Cathy G
Oct 4, 2025
1.0
I can't eat here anymore. The restaurant is so dirty. It also smelled like they had a sewage backup. Crumbs all over the floor, benches and seats. The handle of the creamer was sticky. Maybe they are understaffed from corporate change but they lost this customer.
Does Panera Bread Highlands Ranch accept reservations?
No, Panera Bread Highlands Ranch does not accept reservations.
What are the operating hours for Panera Bread Highlands Ranch?
Panera Bread Highlands Ranch is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread Highlands Ranch offer delivery and pick-up services?
Yes, it offers both delivery from 6:00 AM to 9:00 PM (7:00 AM to 8:00 PM on Sunday) and pick-up services.
Can I order Panera Bread online or through an app?
Yes, you can order online for Rapid Pick-Up or delivery via their website or through the Panera Bread app available on the Apple App Store.
What types of meals are served at Panera Bread Highlands Ranch?
They serve breakfast, lunch, brunch, and dinner.
What are some specialty items available at Panera Bread Highlands Ranch?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment options are accepted at Panera Bread Highlands Ranch?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Highlands Ranch?
The dress code is casual.
Are there other cafes or coffee shops near Panera Bread Highlands Ranch?
Yes, another Panera Bread cafe is nearby, as well as Sharetea - Highlands Ranch which offers bubble tea, perfect for a refreshing drink before or after your visit.
What nearby shopping or service options are available around Panera Bread Highlands Ranch?
Nearby you can find Bath & Body Works for beauty products, Ace Hardware for building supplies, and Huntington Bank for financial services, making it convenient to combine errands with your meal.
Are there any beauty or wellness services close to Panera Bread Highlands Ranch?
Yes, there are several beauty salons and spas nearby including Cami Brainard Hairstylist, Sport Clips Haircuts of Highlands Ranch, Caviar NailBar, and European Wax Center.