McDonald's

3.5
1295 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9235 S Broadway, Highlands Ranch, CO
80126, United States

Hours

Reviews

3.5
1,295 reviews
5 stars
483
4 stars
283
3 stars
195
2 stars
95
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff and incorrect orders.

Food Consistency

Customers frequently reported issues with food quality, including cold or improperly cooked items.

Cleanliness

Several reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, despite low traffic.

Play Area

The kids' play area received positive feedback, with families enjoying the space for children.
  • CR
    Chris Rogers
    1 day ago
    1.0
    Fry’s are soggy
  • RA
    Ron Allen
    2 days ago
    3.0
    Late night order, asked me to pull up, wait time was long for McDonald's. Staff was polite and my food was good as expected.
  • DM
    Derek Majjasie
    Jan 5, 2026
    5.0
    Really clean location. Service was quick from the time I ordered to receiving my food. Playplace is great, 3 screens with games too.
  • TE
    T Efe
    Jan 3, 2026
    1.0
    I ordered a mcdouble with added lettuce and tomato. They put a miniscule amount of lettuce on, maybe 1 tiny chopped piece. The wait was extra long, especially with only 2 cars ahead of me. My wait total in the drive-thru was about 30 minutes. They were nowhere to be seen once I pulled up to the window, so I sat there and just waited. When they did finally appear, they really pack everything now into 1 bag making it very difficult to make sure one has everything they ordered. The guy that gave me my food was very rude. I typically go out of my way to avoid this location.
  • JI
    Jacob Ind
    Dec 6, 2025
    1.0
    How can you have someone working the drive thru who doesn’t speak functional English and just laughs when you ask a question? I’m a door dash driver and made two deliveries from there and with the first delivery the woman handing me my order just laughed and shrugged her shoulders when I asked if the new grinch fries were in the order and the second delivery she could not understand the name I gave her, brought a completely different order to me, then went back and brought me a receipt and said in broken English “this?” and expected me to lean out of the car to see the name. Absolutely unacceptable. If they cannot communicate with the customer they need not work there.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9235 S Broadway, Highlands Ranch, CO?

Delivery is available every day from 5:00 AM to 1:30 AM.

Which services are available for ordering at this McDonald's location?

Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.