McDonald's

3.3
1396 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8667 S Quebec St, Highlands Ranch, CO
80126, United States

Hours

Reviews

3.3
1,396 reviews
5 stars
461
4 stars
274
3 stars
248
2 stars
115
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor communication.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about items being missing or incorrect.

Cleanliness Issues

Several customers noted unsanitary conditions, particularly in restrooms and the play area, impacting their overall experience.

Inconsistent Experience

While some customers praised specific visits for good service and food, many others expressed frustration over frequent mistakes and long wait times.

Management Concerns

Feedback indicated issues with management responsiveness and staff training, leading to a lack of accountability and customer satisfaction.
  • PR
    Partheepan Ramalingam
    4 days ago
    1.0
    This is very ridiculous as this branch staff who is wearing dark blue was talking in video call with full volume on one of the customer tables disturbing the customers more than 20 mins.. never expected this kind of behavior that too from the staff who is wearing dark blue
  • SL
    Shadow Lord
    4 days ago
    4.0
    The service is standard, nothing to write home about. The food is prepared decently, and the location always seems clean. Relatively quick process, but sometimes my orders that are just a drink can take 10+ minutes in the morning.
  • TB
    Tony B
    Nov 17, 2025
    2.0
    This McDonalds charges full drink price for a Medium or Large Ice Water. Many other McDonalds do not and many others charge a small up charge for larger sizes of water. I am willing to pay for the cup, the water, the ice, the service and a reasonable profit. But full price is not reasonable.
  • AY
    Amy Hee Yoo
    Nov 15, 2025
    1.0
    This is the worst McDonald’s I’ve ever been to. They constantly get items wrong or leave things missing from the order. The employees are not properly trained either. Today, an employee named Maddie even shook her head at me when I asked a simple question and behaved rudely, which happens all the time.
  • SK
    steph kimble
    Oct 30, 2025
    3.0
    It's like they don't care. Half the time my cheese isn't even melted.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's in Highlands Ranch, CO?

The McDonald's at 8667 S Quebec St, Highlands Ranch, CO operates daily from 5:00 AM to 11:00 PM for dine-in service.

When is the drive-through at McDonald's in Highlands Ranch open?

The drive-through is open every day from 5:00 AM to midnight.