McDonald's

3.3
1405 reviews
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Business Details

8667 S Quebec St, Highlands Ranch, CO
80126, United States
(303) 470-9299
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8667 S Quebec St, Highlands Ranch, CO
80126, United States

Hours

Reviews

3.3
1,405 reviews
5 stars
465
4 stars
274
3 stars
248
2 stars
115
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor communication.

Cleanliness

Several reviews highlighted ongoing cleanliness issues, with dirty tables and unsanitary conditions noted frequently.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Slow Service

Many reviews mentioned long wait times for food, both in-store and at the drive-thru, often exceeding acceptable fast food standards.
  • AS
    Andrew Senseney
    4 days ago
    1.0
    Shorted my order by a lot. It's snowing so I'm not going back out. Not happy. I'll go to Arbys next time
  • CG
    Chuck Graham
    Jan 1, 2026
    5.0
    Usual service and quality.
  • CB
    Cpt Bayley
    Dec 22, 2025
    1.0
    Whomever the female manager was working at this location around 1 o’clock today, was incredibly rude and has a serious attitude problem that should keep her from customer facing positions in the future. I hate the fact that I felt like I did something wrong by simply coming back to your restaurant to ask for an order to be remade after receiving it made incorrectly yesterday. .. I also found it poetic that someone came in right after me for the same issue. But was also met with the same rudeness from this manager. If this kind of service or behavior continues, I will be approaching this manager directly for her information so I can report it to McDonald’s management for further investigation.
  • NB
    Nancy Burgess
    Dec 13, 2025
    1.0
    One of the dirtiest locations. It doesn’t matter at what time we come, it’s always dirty. All tables are always dirty. We have to ask to get one cleaned every time and they always only clean the one. Staff is usually just hanging out talking in the back. When we ask for someone to clean a table, they always pass the buck and everyone says they’re too busy. Someone eventually does it.
  • JJ
    Jackie
    Dec 4, 2025
    1.0
    While using the drive thru, I had to repeat my order six times and they still charged me wrong, and still did not give me the right order I placed. When entering the store to speak to a manager about the order, nobody in the front spoke english, and the manager had difficulty understanding as well, they then proceeded to hand us the wrong food, which had also been sitting out for a while(1/4 pound patty on a big mac bun with cardboard texture and cold). If you go here, I highly recommend using the app or a website because nobody really understands anyone here, and during the day.
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Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's in Highlands Ranch, CO?

The McDonald's at 8667 S Quebec St, Highlands Ranch, CO operates daily from 5:00 AM to 11:00 PM for dine-in service.

When is the drive-through at McDonald's in Highlands Ranch open?

The drive-through is open every day from 5:00 AM to midnight.