Five Guys

4.1
535 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9352 S. Colorado Blvd. in Highlands Ranch is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9352 S. Colorado Blvd., Highlands Ranch, CO
80126, United States

Hours

Reviews

4.1
535 reviews
5 stars
313
4 stars
105
3 stars
45
2 stars
20
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were fresh and delicious, although some reported issues with incorrect orders and undercooked items.

Service Experience

While many reviews highlighted friendly and attentive staff, there were significant complaints about slow service and long wait times, especially for takeout orders.

Pricing Concerns

Several customers expressed that the prices were high compared to other burger places, with some feeling the quality did not justify the cost.

Cleanliness Issues

Feedback was mixed regarding cleanliness; some noted the restaurant was clean, while others reported filthy conditions and unsanitary practices.

Order Accuracy

There were multiple complaints about incorrect orders and items missing from takeout, indicating a need for improvement in order accuracy.
  • LC
    Leah Carson
    Nov 15, 2025
    4.0
    Hadn’t been to five guys in a while so maybe there was something I didn’t know. But my favorite french fries ever were terrible. There was so much seasoning it was like opening a bottle of seasoning and just eating it. There was so much on the french fries I had to throw them away, which just about made me cry. What did I not know? Do they always season all the fries? Can you not have a choice?
  • LM
    L Manc
    Oct 30, 2025
    5.0
    Amazing service 10/10. Made me feel appreciated and got my order down perfect.
  • JS
    Jeff S
    Sep 17, 2025
    5.0
    Excellent food and friendly staff
  • PB
    P Baker
    Aug 28, 2025
    5.0
    Too expensive now. Rarely go due to prices but service was great and super helpful
  • TV
    Tammy Votaw
    Aug 28, 2025
    2.0
    We had a patty melt! They had no clue how to make it!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.