Einstein Bros. Bagels

Reviews

• EG

  Elliot Goldman

  1 day ago
  5.0
  Friendly folks, consistent quick service with the occasional slowdown during surges. It used to bother me that they keep the cream at the pickup counter, instead of the sugar station. Then, I realized that it’s always full… and that this is a first world problem and that I should be thankful for the rich life I’ve been blessed with. Speaking of richness, how about these plugs?! Good spot for remote work. Can be drafty in the winter. The give free coffee refills. Try that at Starbucks! Drive through has a sharp left turn when exiting. Trailers not advised. Ask me how I know…
• JO

  Joe Odrzywolski

  Feb 19, 2026
  3.0
  This is getting frustrating......I love Einstein's for breakfast, the food is really good and I go there once every week or two. But at this location, I literally get the wrong sandwich about 1 out of every 5-7 times I go there. Today I ordered a 2 egg Farmhouse, I need the protein of the 2nd egg so I'm not hungry 3 hours later, and I got a 1 egg Farmhouse. I paid for a 2 egg, $9.75-ish and I provided a roughly 13% tip, for the wrong sandwich. Back in December, I actually got 2 sandwiches after I ordered 1, neither of them were what I ordered. How hard is it for the kitchen and the drive-thru server to get this process down? Additionally, I think it's awful that they actually ask you if you want to leave a tip when they can't get the order correct this often.
• HM

  Heidi Moreno

  Feb 15, 2026
  4.0
  Please stop verbally asking for tips at the window. This is odd and uncomfortable. Especially when I drive off and am missing an item. Oh and because all you did was hand me a bag. Don’t let the all-nighter miss lead you, there are no hash browns in the sandwich.
• MS

  Michael Springer

  Feb 1, 2026
  1.0
  Abby and Amber shouldn't be in charge of that place. Awful customer service. Just had the same issue and Lilly handled it like a professional with a smile.
• SM

  Sean McConnell

  Jan 17, 2026
  1.0
  Got in the drive thru line at 10:23 this morning. Didn’t leave until 11. I have never experienced a lack of urgency or professionalism like this. After waiting over ten minutes for any sign of life from the intercom, we were asked to order. At this point, the line behind us was 5-6 cars deep. We decided to see it through and give our order. Before we could say anything, we were told to wait longer. Judging by the wait, I assumed they were incredibly short staffed. After a frustrating stretch of silence, we finally were asked to order. We were told it would be an additional fifteen minutes for our food to be ready. We pulled up to the window, and there were at least 7 people working. We were never given an explanation, never an apology for the wait, and weren’t offered any type of discount or courtesy. After paying full price and continuing to sit in my car, I was informed later that the ingredients for my order were not available. I begrudgingly asked for the fastest option and waited, only to get cold food made with ingredients I didn’t pay for or request. The cashier at the window stood with their headset on, staring at the line go down in flames, instead of perhaps helping out. I truly can’t express how unimpressed I am with this. I will never stop by Einstein’s again. We could have eaten brunch at a sit down spot faster than we got steamed eggs and toasted bread. Truly whack.