Business Details
About
Mexican Restaurant
Chipotle Highlands Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
9579 S University Blvd, Highlands Ranch, CO
80126, United States
Hours
Reviews
3.1
254 reviews
5 stars
87
4 stars
38
3 stars
21
2 stars
23
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Consistency
Many reviews highlighted inconsistent food quality, with issues such as undercooked rice, small portions, and missing ingredients.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Customer Experience
Several customers expressed frustration with the overall experience, citing issues with online orders and lack of responsiveness from staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- ECElijah CaucuttNov 14, 20255.0Great
- DSDanny SolisNov 10, 20251.0A couple of years ago these place was barely decent. Now the food quality has gone down and doesn’t taste very good anymore. The employees usually give you portions not worth the price and almost always get the order wrong when it’s a pick up order. I sadly can’t say I would go here anymore and would advise others go here only if you want overpriced crappy food and crappy service.
- ABAimee BartonOct 7, 20253.0Honestly, this Chipotle is a wild card. I come here very often and get the same exact meal everytime. (A kids quesadilla w/ steak with white rice, black beans, and queso.) I would always pay a different amount when paying even if it was always a 2 dollar difference or a 50c difference. I always come during lunch rush which I know is always busy, but everytime i open my quesadilla, i don’t know what I will get. Sometimes, my meal is great! my cheese is completely melted but other times i open my quesadilla and the cheese isnt even warm and unmelted. Yes, I admit it, i’m extremely broke only enough to get a kids meal, but they always skimp me out on the queso, if im paying extra for it, I feel i should get more than 1/4 of the way full on the little compartment on the quesadilla holder. This chipotle is fine, but there are definitely better ones in the area.
- GSG SOct 2, 20253.0What is the point asking for extra portions if you don’t actually give it when ordered? Orders her are consistently either wrong or the portions aren’t what is ordered. Complaining to corporate doesn’t seem to help.
- FIFUPM INKSep 22, 20255.0Awesome place and their new employee delani is wonderful. I would recommend to anyone
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Highlands Ranch offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients following 'Food with Integrity' principles.
Where is Chipotle Mexican Grill located in Highlands Ranch, CO?
It is located at 9579 S University Blvd, Douglas, Highlands Ranch, CO 80126.
What are the operating hours of Chipotle Mexican Grill in Highlands Ranch?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Highlands Ranch offer delivery or pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Highlands Ranch?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Highlands Ranch welcoming to the LGBTQ community?
Yes, the restaurant is known to welcome LGBTQ customers.
What is the contact email for Chipotle Mexican Grill in Highlands Ranch?
You can reach them by email at CO.3376.HighlandsRan@chipotle.com.
Are there fitness centers near Chipotle Highlands Ranch where customers can work out before or after their meal?
Yes, Planet Fitness is a nearby gym where customers can exercise before or after enjoying a meal at Chipotle.
Can customers visit any beauty salons close to Chipotle Highlands Ranch?
Yes, Amazing Lash Studio, Amaze, Caviar Nail Bar, Vogue Nails, and Fantastic Sams Cut & Color are nearby beauty salons for customers interested in personal care.
Are there any shopping options near Chipotle Highlands Ranch for customers to explore?
Yes, customers can visit Highlands Ranch S.C. shopping center and T.J. Maxx stores nearby for retail and clothing shopping.