Chipotle Highlands Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including burnt or undercooked items, small portions, and incorrect ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash overflowing.
Inconsistency
Customers experienced significant inconsistency in food preparation and portion sizes, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
AD
Alex Dufano
Dec 28, 2025
1.0
Poorly managed location along with staff avoid unless you like burning money
CS
CRYSTAL SALLEE
Dec 23, 2025
5.0
Super yum and hella big burritos last night
BK
Bao Kim
Dec 16, 2025
1.0
Burnt chicken! so bitter i cant even eat it.
DF
David Fisher
Dec 14, 2025
4.0
The server was generous with the chicken, sometimes I have to order double chicken, but this scoop of chicken was what should be given Every time..
DS
Danny Solis
Nov 10, 2025
1.0
A couple of years ago these place was barely decent. Now the food quality has gone down and doesn’t taste very good anymore. The employees usually give you portions not worth the price and almost always get the order wrong when it’s a pick up order. I sadly can’t say I would go here anymore and would advise others go here only if you want overpriced crappy food and crappy service.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Highlands Ranch offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients following 'Food with Integrity' principles.
Where is Chipotle Mexican Grill located in Highlands Ranch, CO?
It is located at 9579 S University Blvd, Douglas, Highlands Ranch, CO 80126.
What are the operating hours of Chipotle Mexican Grill in Highlands Ranch?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Highlands Ranch offer delivery or pickup options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Highlands Ranch?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Highlands Ranch welcoming to the LGBTQ community?
Yes, the restaurant is known to welcome LGBTQ customers.
What is the contact email for Chipotle Mexican Grill in Highlands Ranch?
You can reach them by email at CO.3376.HighlandsRan@chipotle.com.
Are there fitness centers near Chipotle Highlands Ranch where customers can work out before or after their meal?
Yes, Planet Fitness is a nearby gym where customers can exercise before or after enjoying a meal at Chipotle.
Can customers visit any beauty salons close to Chipotle Highlands Ranch?
Yes, Amazing Lash Studio, Amaze, Caviar Nail Bar, Vogue Nails, and Fantastic Sams Cut & Color are nearby beauty salons for customers interested in personal care.
Are there any shopping options near Chipotle Highlands Ranch for customers to explore?
Yes, customers can visit Highlands Ranch S.C. shopping center and T.J. Maxx stores nearby for retail and clothing shopping.