Chipotle Mexican Grill

3.5
584 reviews
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Business Details

2209 W Wildcat Reserve Pkwy, Highlands Ranch, CO
80129, United States
(303) 470-6300
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Wildcat is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2209 W Wildcat Reserve Pkwy, Highlands Ranch, CO
80129, United States

Hours

Reviews

3.5
584 reviews
5 stars
250
4 stars
106
3 stars
53
2 stars
50
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, incorrect orders, and poor portion sizes.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and difficulty with online orders.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and a messy atmosphere.

Staff Attitude

Feedback indicated that staff members often appeared unmotivated or rude, impacting the overall customer experience.

Inconsistent Experience

While some customers had positive experiences, many others consistently reported dissatisfaction, suggesting a lack of reliable service.
  • DF
    David Fisher
    6 days ago
    4.0
    I still think they are very stingy with the chicken. It should be a heaping scoop of chicken. Not a small scoop
  • BL
    Brett Lang
    Nov 7, 2025
    2.0
    I'm not sure why they even offer mobile ordering at this location. For the past few months when we've done mobile orders it sits in the back for 10-15 minutes after it is completed. The staff up front claim its the staff in the back's responsibility to bring orders up but they never do until someone gets so frustrated that the front staff goes and grabs them. Seems like they're understaffed, but they should just disable mobile ordering if they're not going to support it.
  • MG
    Mas Greiner
    Nov 7, 2025
    1.0
    Maybe the most poorly managed shop I’ve ever been into. Disgruntled employees, and short staffed as a matter of policy.
  • HM
    Harry Mitchell
    Oct 29, 2025
    2.0
    They have fallen so far from their once great food and service. Corporate CEOs crunching numbers and lost all appeal. Used to be packed, now a ghost town.
  • BC
    Britty Cis
    Oct 22, 2025
    1.0
    I just ordered food for delivery. Carne asada burrito with guac and rice and salsa..$14 burrito. Well. I got a burrito with rice and guac and that’s it. To top it off, you cannot call the store. You cannot speak to anyone. It’s only automated and it’s beyond annoying. Everything is so expensive these days and for someone to put rice and guac in a tortilla and send it to someone is honestly disrespectful.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill Wildcat location?

Chipotle Mexican Grill Wildcat is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill Wildcat located?

It is located at 2209 W Wildcat Reserve Pkwy, Douglas, Highlands Ranch, CO 80129, next to King Soopers.