At Papa Johns Pizza in Henderson, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Henderson pizza for any occasion. Call us for pizza delivery in Henderson or stop by 10401 BELLE CREEK BLVD. for carryout to order the best pizza in Henderson, along with breadsticks, wings, and more!
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items delivered and missing toppings.
Food Quality
Several customers expressed dissatisfaction with the quality of the pizza, citing issues like cold or undercooked pizzas.
Pricing Concerns
Customers noted that prices were high compared to competitors and expressed frustration over additional charges for sauces and toppings.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, indicating inconsistency in performance.
AM
Angelitta Martinez
Nov 3, 2025
1.0
This was my first and last time ordering from this location, and I am utterly disappointed. My daughter was excited for her birthday dinner and specifically requested Papa John’s. I asked for a medium pizza with half cheese and the other half with toppings.
What I received was completely unacceptable — toppings are always supposed to be placed on top, not embedded underneath the cheese. Toppings should be easily identifiable and removable if needed, but instead, they were hidden beneath the cheese, making it impossible to separate or even see what was on the pizza.
Additionally, I clearly specified that only half of the toppings should be on one side, expecting four slices with toppings and four without. Instead, there were five slices with pepperoni, making it impossible to evenly divide the pizza into four and four. The remaining 3 toppings were under the cheese and spread all over the entire pizza, further complicating the issue.
This level of disregard for simple instructions is completely unacceptable. I am beyond disappointed and will not be ordering from this location again.
JE
Jr Enam
Oct 31, 2025
1.0
I never ever ever bash an establishment but the lack of care and management is very evident.
You’d think an order that states it’s ready after ordering a hour + in advance would be ready and when I get notified that said pizza was ready to wait an additional half hour and to get met with attitude from who I believe to either be the manager or the shift supervisor is wild to me when I state to him that my order stated fifteen minutes prior to being ready in the app. If it’s not ready then simply don’t hit the button showing it’s ready when you have a lobby full of people waiting extra long stating the same as well. Then you have a Customer Service Representative at the register whose name I didn’t see or catch getting even more and more upset when paying customers are walking in to pick up ordered food or when potential customers are making calls to store grunting and clearly cursing under his breath.
I’m amazed and will never return to this location.
As an afterthought for clarification, I simply ordered ONE pepperoni pizza in advance nothing extraneous or a huge complicated mixed order. One pizza. Then to sit there for nearly 45 minutes after placing the order half hour in advance prior to showing up and having to hear songs with swear words just blaring is also nuts.
BJ
Brandy Jensen
Aug 22, 2025
1.0
An hour to get this. Must’ve fallen off the seat of the delivery driver…smashed back together, missing toppings. Requested it to be well done and there were parts completely raw. Worst pizza we’ve ever had and we’re not that picky!
Reached out to the store and received zero response.
JS
Jason Schweinsberg
Jul 6, 2025
1.0
Terrible service here not only would they not match the deal they had posted on the door but very rude not helpful
RR
Ru2st2ped
Jul 6, 2025
1.0
Very poor customer service, avoid this location. Also the papa John's app is extremely shitty.